Outdoor Rental Shop Manager

This position manages the daily operations of all the outdoor equipment and Rental Center, reporting directly to the
Director of Outdoor Program. Responsibilities include supervising 10-15 student staff, managing a large gear
inventory, and coordinating equipment logistics for 60+ trips annually. Additional duties include staff supervision and
development as well as equipment maintenance. The role is part of a collaborative three-person professional team
that supports the trips and climbing program as needed. Ideal candidates are encouraged to be problem solvers with
strong communication, customer service skills, and leadership in the outdoor industry.

Responsibilities:
Rental Center Management (50%)
* Manage daily rental operations which generates over $80k of annual revenue and equipment logistics that
supports 60+ trips, clinics, and events.
* Oversee inventory, database software, financial reporting, equipment maintenance, and gear purchasing.
* Enhance and refine policies and procedures to improve shop organization and staff efficiency.
* Compile Rental Center metrics for monthly and annual reporting.
* Develop and maintain vendors and community partnerships through group rentals.
Supervision (20%)
* Recruit, hire, train, and supervise 10-15 student employees supporting Rental Center operations.
* Provide staff development through regular meetings and seasonal trainings.
* Oversee and fulfill all scheduling needs for Rental Center shifts.
* Collaborate with Outdoor Program and Recreation and Wellness to provide student development and
leadership opportunities.
Maintenance and Repairs (15%)
* Manage all rental inventory including bikes (city, mountain, fat), backpacking gear (tents, sleeping bags,
packs etc), watercraft (SUPs, canoes) and winter equipment (Nordic skis, snowshoes, and ice climbing).
* Apply mechanical skill and creative problem solving to maintain equipment reliability and safety.
* Coordinate fleet vehicles and trailers with ongoing maintenance and usage.
Program Support (15%)
* Collaborate with Outdoor Program staff through meetings, workshops and trainings to develop programs,
goals, and budget development.
* Support marketing, outreach, and vendor relations to promote rentals for the campus and community.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.
The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the
U: http://diversity.umn.edu

Required Qualifications:
BA/BS plus at least two (2) years of experience or a combination of related education and experience to equal six (6)
years.

Preferred Qualifications:
* Bachelor's degree in outdoor recreation, outdoor education or related field
* Demonstrated experience in a variety of outdoor recreation skills including cycling, skiing, camping,
backpacking, canoeing and climbing.
* Experience in planning and leading outdoor programs.
* Background in experiential education, training, or instruction.
* Technical skills in bike mechanics and general outdoor gear repair.
* Experience in budget management and recreation management software systems

Pay Range: $24.04-25.48 depending on education/qualifications/experience

Time Appointment Category: 75%-100% Appointment (If job description above does not specify appointment or expected weekly hours, assume a 100% appointment.)

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

Please provide a resume and cover letter.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).