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PRODUCT SUPPORT SALES REPRESENTATIVE

Carter Machinery Company, Inc
vision insurance, paid time off, tuition reimbursement, 401(k)
United States, Virginia, Manassas
Aug 15, 2025
Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Product Support Sales Representative in Manassas, Virginia. The Product Support Sales Representative maximizes market penetration of Carter Machinery service programs and parts lines within assigned territory and from assigned customers in a manner than ensures customer and company satisfaction. Seeking candidates with a Minimum of three years sales experience. Requirements for the Product Support Representative position include: Thorough understanding and use of the Caterpillar Handbook, EIA, Production Studies and current sales tools, including Caterpillar and Carter price books, laptop computer with access to all Carter programs specification sheets and product catalogs, and ensure all are maintained and carried in the vehicle. Thorough knowledge of unique strengths and advantages Carter Machinery has in market place. Thorough understanding of Team Concept as it pertains to revenue opportunities in related departments. Self-starter able to work with limited supervision; capable of developing objectives, setting priorities, and implementing ideas in a timely manner. Must be a good listener with excellent written and verbal communication skills. Must be able to service existing customers with periodic scheduled visits, and effectively prospect potential new customers. Excellent customer satisfaction skills and ability to build and maintain strong internal and external relationships. Must be innovative and creative; able to quickly evaluate facts, and maintain good judgment when making decisions. Must have the ability to approach the sales process creatively and in a professional manner. Strong PC skills and the ability to self-develop and adapt to changing technology. Must be willing to travel and work flexible hours as needed. Frequent travel is required - overnight or out town via car or airplane. Clean driving record and a valid driver's license required. Must be proficient with Microsoft office program. Must be able to handle large volumes of work in a fast-paced environment. Promote a positive customer experience. Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way. Physical requirements must be met for the Product Support Representative job, including the ability sit or stand for prolonged periods of time. Able to lift, carry and maneuver items up to 20 pounds in weight. This position may require reaching, standing, stooping, kneeling, bending and climbing beside, onto and under a variety of heavy equipment. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned. This is a sales role that includes a base salary along with monthly commissions. Commission rates vary based on the type of product or commodity sold or rented, with specific percentages depending on the product category. Competitive Compensation and Benefits: Health, dental and vision insurance. Paid time off. 401(k), $0.75 to $1.25 match up to 6%. Life and disability insurance. In-house training instructors/programs. Tuition reimbursement. Employee referral bonus program. Discounts: cellular phone service, computers, tooling, cars and trucks. Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals - including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law - are encouraged to apply. Carter Machinery is a drug-free workplace. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.