WISCONSIN COMMUNITY SERVICES
CASE MANAGER - PRETRIAL SERVICES - WAUKESHA
Job Summary: This position provides pretrial case management of persons with pending criminal charges for the Circuit Courts of Waukesha County. This position reports directly to the Program Director of Pretrial Services. Has contact with a wide variety of individuals, including persons served, court personnel, treatment providers, family members of persons served, and other WCS staff and leadership. Essential Functions: 1. Monitor bail conditions of individuals ordered by the Court into the Pretrial Supervision Program to include scheduling and providing supervision in the office or by telephone as determined by supervision levels. 2. Work as a team, sharing all aspects of caseload responsibilities, to include but not limited to conducting intakes, writing court letters, obtaining essential court case information, ongoing CCAP checks, treatment updates, meeting with persons served and staffing cases. 3. Conduct, record, and log alcohol and/or random drug screens. 4. Make any necessary treatment referrals and monitor progress in treatment. 5. Draft accurate and complete written reports to the court to include up-dated progress as well as non-compliance reports. 6. Maintain accurate records of persons served in hard files and AWARDS (database) to include detailed documentation of all contacts, referrals made, and all pertinent information related to all pending cases, including the collection of program fees. 7. Assist with drug testing coverage in the Waukesha Court Service Programs as required, specifically willing to adjust work schedule to cover program needs. 8. Weekend drug and preliminary breath testing as scheduled, Saturdays 7:00am-10:00 am. (approx. 1x/2mos) 9. Assist with managing the lobby when coverage is needed. Required Qualifications * Bachelor's degree in criminal justice, Social Work, or other related field. Associate's degree with 5 years of experience in a justice involved case manager position. * Valid driver's license, automobile, and insurance sufficient to meet agency requirements preferred. * Meet all the employee requirements including references, criminal background check, drug test, and driver's license check. Knowledge, Skills and Abilities * Communication - ability to provide information to a variety of individuals - the persons we serve, supervisor, colleagues, and program partners in writing and oral communications. * Technological Aptitude - Ability to use general technological skills throughout daily job i.e., Email, Internet, company specified systems, (ex. Microsoft 365, Windows, Word, Excel). * Managing Priorities/Deadlines - Ability to maintain schedules, meet deadlines and manage multiple projects. * Problem-Solving Skills - Ability to think critically and be solution-oriented in a fast-paced environment and adapt to program changes and challenges. * Adaptability - Ability to manage change, deal with situations as they arise and work independently or as part of a team. * Teamwork - Ability to work as a team participate productively while also managing independent contributing duties and responsibilities. * Motivation - Possess a commitment to the assigned job, mission and core values of the organization while also supporting a respectful and harmonious work setting. * Professionalism - Ability to conduct oneself with a high level of integrity, ethics and boundaries. Maintain professional and respectful communication with coworkers, persons served, and all external persons and agencies involved with service provision. * Knowledge of Evidence-Based principles, including Motivational Interviewing, Trauma-Informed Care, Person-centered care, and other agency adopted principles, as well as following models for fidelity established by the agency. Complete training in all agency-required EBP's within six months of hire unless otherwise directed at the agency employment orientation. * Follow the Agency Code of Conduct. * Program Specific Knowledge, Skills and Abilities o Working knowledge of the Wisconsin Criminal Justice system o Knowledge of local treatment programs, including substance use, mental health and domestic violence o Knowledge of community resources including housing, education and public transportation. o Proficiency with the Wisconsin Circuit Court Access Program (CCAP) |
Wisconsin Community Services
Aug 16, 2025 