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Onboarding Associate

Crowe
United States, Massachusetts, Boston
Aug 19, 2025

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

The Onboarding Associate plays a key role in the Development & Performance team at Crowe and is instrumental in creating a seamless and impactful onboarding experience for new employees.

This individual will provide new employees:

  • A best-in-class onboarding journey

  • An introduction to firm culture, purpose, values, and organizational structure

  • Timely access to communication, resources, and firm technology/systems

Key Onboarding Job Responsibilities:

  • Facilitate engaging, high-energy firmwide virtual onboarding for new hires every week

  • Maintain accurate and up-to-date daily onboarding data including start dates, start date corrections/rescinded offers

  • Send welcome emails and calendar invites to incoming employees

  • Manage the onboarding email inbox responding to new hire inquiries with timely, clear, and supportive communication

  • Maintain onboarding collateral, including, but not limited to SharePoint sites, communications, videos and PowerPoints

  • Administer New Hire Newsletter including content management, design and distribution

  • Administer the onboarding gift program

  • Collaborate with onboarding team and across the firm to support various onboarding initiatives and continuous improvement projects

  • Develop a thorough knowledge of Crowe's core business operations and communicate these key points clearly and effectively to new hires

Qualifications:

  • Bachelor's degree required

  • Experience in a professional services firm preferred

  • Professionalism: requires diplomacy, confidentiality, and confidence in dealing with sensitive information

  • High energy level with excellent interpersonal skills and executive presence

  • Highly effective and polished verbal and written communication skills

  • Ability to facilitate complex content with expertise and confidence

  • Expertise with meeting technologies including webinar platforms including, but not limited to, Microsoft Teams

  • Ability to perform multiple tasks, meet critical deadlines, work both collaboratively and independently, and deliver with accuracy and quality

  • Proficient in Microsoft Office Suite, particularly Excel and PowerPoint, with ability to learn and easily adapt to new technology

  • Familiarity in instructional design considered an asset

  • Excellent analytical skills with strong attention to detail

  • Strong organizational, time management and logical thinking skills

  • Ability to work in a fast-paced, agile, and flexible environment with ability to demonstrate openness to new challenges, opportunities, continuous learning, and able to easily adapt to change

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Crowe, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $20.50 - $39.50 per hour.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Please visit our webpage to see notices of the various state and local Ban-the-Box laws and Fair Chance Ordinances, where applicable.

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