UX/UI Web Services Task Lead

Requisition Id15238

Annual Salary Range:$$100,000.00-$$135,000.00

Work-Site Type:Remote

ORNL offers a flexible work environment that supports both the organization and the employee. In addition, this position is considered remote-eligible for ORNL in pre-approved locations. Remote-eligibility is not a continued guarantee and could be subject to change based on evolving organizational needs.

Note about pay range:

Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting starting pay. Salary for this position will be commensurate with the final candidate's qualifications and experience, including skills, knowledge, relevant education, certifications, plus also aligned with the internal peer group. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Link to benefits. https://jobs.ornl.gov/content/Benefits/?locale=en_US

Overview:

We're hiring an experienced, motivated, and highly organized UX/UI Web Services Task Lead to join our team! In this leadership role, you'll guide a talented group of designers and researchers, ensuring the delivery of high-quality, user-centered solutions aligned with lab priorities. You'll collaborate with UX leads, organizational leaders, developers, and stakeholders to prioritize, coordinate, and oversee UX efforts that deliver intuitive, accessible, and impactful user experiences.

This position resides in the User Experience group of the Application Development Division in the Information Technology Services Directorate at Oak Ridge National Laboratory (ORNL).

Major Duties/Responsibilities:

Team Leadership & Planning

• Oversee new work intake, manage the backlog, and coordinate project schedules to streamline workflows and ensure strategic prioritization.
• Facilitate weekly planning sessions and WIP reviews to ensure progress, alignment, and quality.
• Allocate tasks to designers and researchers, balancing workloads and optimizing resource utilization.

Collaboration & Coordination

• Partner with cross-functional leadership to align on priorities, shared goals, process, and strategic initiatives.
• Report on project status, progress, and challenges to ensure transparency, accountability, and alignment with goals.

Quality & Consistency

• Ensure the team's output aligns with lab priorities while maintaining exceptional quality and consistency.
• Champion user-centered design and prioritize accessibility throughout the design lifecycle.
• Establish and enforce standards for usability, accessibility, and design system integration to maintain high-quality outcomes.

Deliver ORNL's mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote equal opportunity by fostering a respectful workplace - in how we treat one another, work together, and measure success.

Basic Qualifications:

• A BS degree in design, human-computer interaction, psychology, or a related field of study and a minimum of five (5) to seven (7) years of aligned professional experience is required for consideration. An overall combination of equivalent education and experience may be considered.

• Masters and PhD degree holders in the same fields of study are also encouraged to apply:
• Masters' holders should have a minimum of four (4) to six (6) years of relevant and aligned experience.
• PhD holders should have up to three (3) years of relevant and aligned experience.

• Proven experience leading design/UX teams, coordinating workstreams, and managing priorities.
• Portfolio showcasing leadership in design, team collaboration, and impactful project outcomes.
• Expertise in Figma and user-centered design methodologies.
• Strong foundation in design principles, interaction design, responsive design, typography, and accessibility.
• Skilled in designing responsive, web-based interfaces and collaborating with developers on implementation.
• Exceptional communication and collaboration skills, with the ability to influence stakeholders and foster consensus.
• Experience working in agile development environments is a plus.

Special Requirements:

Visa sponsorship is not available for this position.

Real ID and Badging Security, Credentialing, and Eligibility Requirements:
For employment at Oak Ridge National Laboratory (ORNL), a Real ID compliant form of identification will be required. Additionally, ORNL is subject to Department of Energy (DOE) access restrictions. All employees must also be able to obtain and maintain a federal Personal Identity Verification (PIV) card as mandated by Homeland Security Presidential Directive 12 (HSPD-12) and Department of Energy (DOE) Order 473.1A, which requires a favorable post-employment background investigation.

To obtain this credential, new employees must successfully complete and pass a Federal Tier 1 background check investigation. This investigation includes a declaration of illegal drug activities, including use, supply, possession, or manufacture within the last year. This includes marijuana and cannabis derivatives, which are still considered illegal under federal law, regardless of state laws.

For foreign national candidates:
If you have not resided in the U.S. for three consecutive years, you are not eligible for the PIV credential and instead will need to obtain a favorable Local Site Specific Only (LSSO) risk determination to maintain employment. Once you meet the three-year residency requirement, you will be required to obtain a PIV credential to maintain employment.

About ORNL:

As a U.S. Department of Energy (DOE) Office of Science national laboratory, ORNL has an impressive 80-year legacy of addressing the nation's most pressing challenges. Our team is made up of over 7,000 dedicated and innovative individuals! Our goal is to create an environment where a variety of perspectives and backgrounds are valued, ensuring ORNL is known as a top choice for employment. These principles are essential for supporting our broader mission to drive scientific breakthroughs and translate them into solutions for energy, environmental, and security challenges facing the nation.

ORNL offers competitive pay and benefits programs to attract and retain individuals who demonstrate exceptional work behaviors. The laboratory provides a range of employee benefits, including medical and retirement plans and flexible work hours, to support the well-being of you and your family.

Employee amenities such as on-site fitness, banking, and cafeteria facilities are also available for added convenience.

Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: ORNLRecruiting@ornl.gov.

ORNL offers a flexible work environment that supports both the organization and the employee. In addition, this position is considered remote-eligible for ORNL in pre-approved locations. Remote eligibility is not a continued guarantee and could be subject to change based on evolving organizational needs.

Please note that the pay range information is a general guideline only. Many factors are taken into consideration when setting starting pay. Salary for this position will be commensurate with the final candidate's qualifications and experience, including skills, knowledge, relevant education, certifications, plus also aligned with the internal peer group. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Link to benefits. https://jobs.ornl.gov/content/Benefits/?locale=en_US

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This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired.

We accept Word (.doc, .docx), Adobe (unsecured .pdf), Rich Text Format (.rtf), and HTML (.htm, .html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment.

If you have trouble applying for a position, please email ORNLRecruiting@ornl.gov.

ORNL is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.