NOC Administrator

Description

Leidos Dig Mod Health IT division is seeking a skilled and collaborative Network Operations Center (NOC) Administrators to provide proactive and scheduled monitoring of network operations for a highly visible Information Technology (IT) services effort for Health Human & Human Services (HHS) in Rockville, MD.

The NOC Administrators will continuously monitor network systems and telecommunication infrastructure using specialized monitoring tools to identify issues and anomalies in a 24x7x365 operations. Respond to network incidents, troubleshoots problems to ensure minimal downtime and optimal network performance, and escalates problems to senior engineers as needed.

Candidate MUST:

Be able to work onsite 1-2 days per week, locally available for on-site support in Rockville, MD, or Washington, DC.

Be a US Citizen or US Person who has lived in the United States for at least three consecutive years and have the ability to obtain a Public Trust level 4 clearance.

Responsibilities:

• Continuously monitor, manage or oversee complex network systems.

• Ensure the stability and performance of the organization's infrastructure, including the data centers cloud environments, wide area network and local area network.

• Define the escalation process for alerts.

• Develop and maintain standard automated scripts to monitor network.

• Identify and report problems affecting the network.

• Perform troubleshoot, repair, and escalate incidents and problems.

• Execute preventive measures for proactive monitoring and recommend redundancy or self-healing capabilities to limit outages that impact service delivery.

• Conduct audits and frequent operational status reports.

• Responsible for the installation, changes, moves, disposition of surplus equipment, cabling, and disconnecting services.

• Develop and maintain standard documentation and procedures for process management and reporting of performance and issues.

• Implement solution deployment, changes and updates working within the HHS Change Management system.

• Provide weekly status updates to HHS and Leidos management teams.

Basic Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or equivalent and 4 + years of related experience.

• Familiarity with Linux and Windows operating systems for juniors and hand-on experience for more mid-lever admins.

• Experience diagnosing and resolving network connectivity issues, analyzing network logs and troubleshooting with tolls to identify and trace issue source.

• Experience with network monitoring tools such as SolarWinds or other similar tools.

• Experience documenting and maintaining network diagrams, inventories and troubleshooting steps.

• Experience with networking fundamentals such as TCP/IP, IP addressing, DNS, switches, routers, firewalls and basic network topology.

• Knowledge of scripting languages such as PowerShell, or Python for automation.

Desired Qualifications:

• Strong network experience highly desired

• CompTIA Network or Network+ certification

Clearance Required:

• Must be able to obtain and maintain a Public Trust throughout the course of employment.

At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."

If you're already scheming step 20 while everyone else is still debating step 2... good. You'll fit right in.

At Leidos, we don't want someone who "fits the mold"-we want someone who melts it down and builds something better. This is a role for the restless, the over-caffeinated, the ones who ask, "what's next?" before the dust settles on "what's now."

If you're already scheming step 20 while everyone else is still debating step 2... good. You'll fit right in.

The Leidos pay range for this job level is a general guideline onlyand not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.