Restaurant Server (PM)

Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location - this property is a modern-age Southern charmer.

Who We Are: Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.

Growth and belonging start here; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Creating a Team Member experience where you belong no matter what race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.

What We Offer:

• Competitive health & wellness benefits, 401(k) & company match

• Paid Sick Days, Vacation, and Holidays, Paid Bereavement

• Pet Insurance and Paid Pet Bereavement

• Training & Development opportunities, career growth

• Tuition Reimbursement

• Team Member Hotel Rates, other discounts, perks and more

What We're Looking For:

The Restaurant Server plays a vital role in delivering an exceptional dining experience by providing attentive, knowledgeable, and personalized service to guests. This position is responsible for guiding guests through the menu, taking accurate orders, and ensuring timely delivery of food and beverages, all while maintaining a warm and professional demeanor. A successful Restaurant Server is guest-focused, detail-oriented, and thrives in a fast-paced, team-driven environment.

Who You Are:

• Ability to work effectively with Restaurant Team Members & Leaders to ensure smooth operations.

• Ability to prioritize tasks and manage time efficiently during busy shifts.

• Strong reliability and punctuality to ensure that restaurant provides an upscale and memorable experience.

• Strong focus on providing outstanding service to guests and enhancing their experience.

• Veterans and military spouses are encouraged to apply.

What You'll Do:

• Maintains current knowledge of all menu offerings, to include ingredients, preparation method and time required, presentation and appearance

• Sets up assigned station with all required supplies, "Mis en Place"

• Greets guests in a polite, professional manner according to Loews standards

• Suggestively sells menu items to guests so as to enhance the dining experience

• Records all aspects of guests' orders accurately and enters guest orders into the POS terminal

• Coordinates placement of order so that the timing of preparation and delivery flows consistently throughout the entire meal

• Monitors preparation of individual courses to ensure proper flow

• Inspects presentation of all food items to ensure that a quality product is delivered to the guests as ordered

• Serves all food and beverage items professionally, according to Loews Standards

• Monitors guests at all times, anticipates needs, responds to requests, and ensures satisfaction

• Prepares and presents accurate, complete guest check

• Collects monies due and or applies charges to the guest account using the POS terminal

• Completes end-of-shift revenue report and cash deposit

• Performs all side work duties as assigned by the manager/supervisor

• Other duties as assigned

Your Qualifications Include:

• Previous experience as a Server in an upscale hotel or restaurant setting preferred.

• Ability to stand, walk, stoop, bend, and lift trays weighing up to 35 pounds repetitively during entire shift.

• Thorough knowledge of food terminology, guest service delivery, food service techniques, and sanitation standards.

• Strong organizational skills with attention to detail.

• Ability to work in a fast-paced environment and multitask effectively.

• Ability to work a flexible schedule to include weekends and holidays