Client Services Lab Administrative Assistant
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![]() United States, Rhode Island, Providence | |||||||
![]() 405 Promenade Street (Show on map) | |||||||
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Client Services Lab Administrative Assistant Job Locations
US-RI-Providence
Overview Founded in 1979, Rhode Island Blood Center (RIBC) has served Rhode Island and the New England area for more than 45 years, delivering more than 90,000 lifesaving blood products annually to 50+ hospitals, EMS and healthcare partners. RIBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. RIBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit ribc.org. Connect with us on Facebook, X, Instagram, and LinkedIn. Responsibilities This position supports the donor testing laboratory and all testing clients to ensure customer service is of the highest level and that testing requests follow applicable regulations. Responsibilities:
Assist the Client Services Supervisor and Lead in coordinating and delivering customer service for laboratory clients.
Qualifications Education: High School Diploma Experience: Customer Services, Related Laboratory Experienc is preferred. Attention to detail and organizational skills Detail oriented Cultural competency and the ability to communicate effectively in a culturally sensitive manner with both individuals and groups from diverse backgrounds Knowledge of DOT standards and regulations Knowledge of AABB, FDA, OSHA, and regulations Working knowledge of Microsoft Suites Working knowledge of LIS and BECs Working Knowledge of Good Manufacturing Practices (cGMP) |