Project Manager, Field Service

IPS is seeking dedicated Office and Administrative staff to be the backbone of our innovative team. At IPS, we know that great ideas and groundbreaking projects rely on exceptional support behind the scenes. Your professional growth and development are our priority, so your opportunities here are unlimited. We care for our team members, offering a comprehensive benefits package, work-life balance, and job stability. If you thrive in a fast-paced environment where you will be recognized and appreciated, you would be a great fit at IPS.

Responsibilities & Expectations:

As a Project Manager in Field Services at Integrated Power Services, you will oversee the planning, execution, and completion of field service projects, including repairs, installations, and maintenance for power management. You will collaborate with district teams, sales, and operations to ensure projects meet customer requirements, budgets, and timelines, while driving customer satisfaction and process improvements. Your role is essential in minimizing downtime for critical infrastructure in industries such as power generation, utilities, petrochemicals, and more, maintaining IPS's reputation for reliability and excellence.

• Project Planning and Execution: Develop detailed project plans, including scopes, timelines, budgets, resource allocation, and risk assessments for field services, ensuring alignment with customer contracts and business initiatives.
• Customer Interface: Act as the primary point of contact for customers throughout project execution, managing inquiries, providing updates, mediating issues, and driving high NPS through responsive communication and collaboration.
• Team Leadership: Lead matrix teams across HSE, engineering, manufacturing, sourcing, logistics, finance, and services, providing clear direction and fostering accountability for project success.
• Financial Management: Own project financials, including revenue, costs, cash flow, monthly EAC forecasts, billing, receivables, and margin enhancement, while managing commercial risks like claims and contract changes.
• Scheduling and Monitoring: Monitor project schedules, track progress in systems, coordinate repairs, and communicate timelines to customers, ensuring efficient execution and issue resolution.
• Vendor and Procurement Support: Coordinate procurement through dealer or OEM channels, manage vendor returns, warranty requests, and PO approvals to support field operations.
• Risk and Compliance: Support risk processes, ensure contract compliance, manage scope creep, and adhere to safety standards like OSHA, while implementing lessons learned and process improvements.
• Reporting and Closeout: Prepare progress reports, summarize operational findings in initial and final reports, handle project closeout, and assist with month-end closing for sales and operations.
• Travel and Field Oversight: Travel up to 50% to oversee on-site activities, support teams in diverse locations, and ensure quality in equipment like switchgear, transformers, motors, and generators.

• Cross-Functional Collaboration: Work with sales, districts, and internal teams to align on customer requirements, VCP, quality, and initiatives like continuous improvement (Lean, 5S).
• Procurement and Logistics: Support job-related procurement, logistics for activities, and management of customer returns or credit memo requests.

Qualifications and Competencies:

• Minimum 5 years of experience managing projects >$100K, preferably in field services, power management, or electro-mechanical industries.
• Proven leadership skills with experience managing matrix teams and driving performance.
• Strong communication skills, both oral and written, for customer interactions and rigorous documentation.
• Critical attention to detail, analytical thinking, and ability to anticipate events and develop adaptive strategies.
• Proficiency in MS Office (including advanced Excel), Microsoft Projects or similar scheduling tools, and CRM/ERP systems like NetSuite.
• Technical knowledge of power distribution equipment, including switchgear, relays, breakers, transformers, motors, generators, and variable speed drives.
• Willingness to travel up to 50%, with flexible schedule and occasional weekends; must have or obtain a valid passport and driver's license.
• Experience with contract management, customer service, and continuous improvement cultures (Lean, 5S, Safety).
• Accountable, resourceful, and committed to making tough decisions.

You'll thrive at IPS if you...

* Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
* Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
* Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
* Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
* Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
* Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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