Trade Management (AR/Deductions) Analyst

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Trade Management Analyst based in Bedford, NH.

The Trade Management Analyst is responsible for processing trade claims for assigned customers. Working in partnership with sales partners, customers, supply chain, customer service, and other members of the revenue team. The role requires accounts receivable knowledge in areas of application of cash, managing accounts receivable deduction aging, month-end close, accruals, and collection of invalid customer deductions. This position reports to the Assistant Manager, AR/Trade.

From your EXPERTISE to ours

Key responsibilities for this position include:

• Partner with the sales team to support their financial needs and help drive business improvements.
• Be a go-to contact for customers, answering questions and resolving issues related to trade management and accounts receivable.
• Maintain financial accuracy by ensuring all trade management transactions follow company policies and accounting rules.
• Proactively prevent invoice disputes by identifying invoice price discrepancies and resolving them with sales and customers.
• Manage customer deductions - validating accurate claims and pursuing collection on invalid ones.
• Collaborate with cross-functional teams to solve customer issues, improve trade spend management, and strengthen collections.
• Process cash receipts, credits, and rebills accurately and on time.
• Run Open Aging to review/resolve/track open short pays & deductions for the assigned group of customer accounts.
• Review customer deductions to ensure accuracy of promotion contracts and claims, validating legitimate deductions and identifying invalid ones for collection or repayment.
• Work in third-party deduction management system (Go Simple/Telus AG) to clear deductions quickly and accurately.
• Support billing complaints and process payables against trade deals.
• Stay on top of daily, weekly, and monthly tasks to keep operations running smoothly.
• Assist with month-end closing procedures.
• Manage team and personal inboxes in a timely and organized way.

WORK CONDITIONS

• Extended hours may be necessary depending on the project needs.
• To fulfill these responsibilities, tools such as a computer, phone or, and / or allowance(s) will be provided.
• Reasonable accommodation may be made to enable individuals with disabilities to perform these essential duties and responsibilities.
• This position requires physical presence in the office, in accordance with the guidelines of the Hybrid Work Policy (3 days in office, 2 days WFH).

From your STORY to ours

Qualified applicants will contribute the following:

• Bachelor's degree in Business, Finance, or a related field (preferred).
• 3+ years of experience in accounts receivable, trade management, or collections.
• Strong Excel skills (advanced level required).
• Prior experience with accounts receivable and collections (required).
• Familiarity with trade management concepts and policies (preferred).
• Experience with SAP or other trade systems; GoSimple knowledge is a plus.
• Solid understanding of finance, accounting, and internal controls.
• Understand the company's financial health, including cost of capital, capital structure, and the impact of macroeconomic trends, risks, and exposures.
• Create, implement, and manage policies and procedures related to client documents, receivables, credits, supplier documents, payments, contracts, inventory, banking, and payroll.
• Apply a logical, structured approach to problem-solving - assessing situations, identifying causes, developing solutions, and leveraging knowledge, experience, and resources.
• Analyze data and situations to identify root causes, understand effects, and make effective, informed decisions.
• Prioritize tasks, manage time and resources efficiently, and achieve objectives with accuracy and consistency.
• Evaluate options, weigh pros and cons, and choose the best course of action while considering alternatives and external factors.
• Collaborate effectively across functions and levels with an open-minded, team-first approach.
• Adapt to change with ease - realign priorities, improve processes, and adjust practices without causing disruption, while continuing to learn and grow.

At Lactalis, we offer a comprehensive Total Rewards Program with a variety of affordable benefits and coverage options. We support insurance costs significantly, contribute generously to retirement plans, and offer Paid Time Off from day one. We are committed to your professional growth, providing training and development opportunities, including Education Reimbursement. Join us and grow your career.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities.