Centralized Billing Manager

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Centralized Billing Manager Job Description

The Plante Moran Centralized Billing Manager role will be responsible for reviewing, monitoring, and guiding the work of the Centralized Billing Team. This roleinvolves working closely with our Firm's Partnership, Job Billers, and Job Managers to ensure the timely resolution of all issues surrounding invoice creation and monitoring billing metrics, positively impacting the Firm's net revenue and realization. This role will be expected to lead staff growth and development, including compass review sessions and interviews for new staff members, working closely with Internal Accounting (IA) Leadership. Key duties will include, but not be limited to, the tasks listed below.

This role will include daily:

• Reporting directly to IA Operations Leadership

• Manage, train, and supervise a team of billing specialists to ensure efficient and accurate invoice creation

• Taking ownership of billing procedures, addressing difficult billing matters

• Closely monitoring work in process (WIP) to reduce aged WIP balances

• Guiding staff growth and development

• Analyzing billing data and metrics and preparing financial reports for leadership

• Preparation and review of billing key performance indicators (KPIs)

• Demonstrating understanding of billing and revenue components

• Reviewing and correcting invoices timely and accurately

• Resolving any issues that may arise from invoice creation

• Managing multiple client and biller relationships

• Assisting with client account reconciliations

• Collaborating with other departments to ensure appropriate billing activities

• Supporting data clean-up efforts in our practice management system

• Work diligently and with little guidance to produce error free work

• Communicating effectively with staff throughout all levels of the organization

This role will include quarterly, semi-annually, or as necessary:

• Leading Centralized Billing Team compass review sessions

• Lead in new hire interviews

• Oversee training of Centralized Billing staff to ensure accuracy and consistent output

• Create and monitor annual team goals to ensure successful goal completion

• Identify process enhancement opportunities

• Review process improvement, training, and general process documents

Requirements and Skills:

• Bachelor's degree in Accounting is required

• Requires eight (8) years of experience working in a high-volume, fast-paced environment

• Prior leadership experience managing a large and diverse team

• Experience with a large ERP system, preferably Workday or similar software

• Working knowledge of electronic billing procedures

• Proficiency in MS Office; strong Excel skills preferred

• Excellent communication ability

• Organizational and time-management skills

• Keen attention to detail

• Ability to foster collaboration across departments and work as a part of a team

• Ability to work independently and meet tight timelines

What makes us different?

On the surface, we're one of the nation's largest audit, tax, consulting, and wealth management firms. But dig a little deeper, and you'll see what makes us different: we're a relatively jerk-free firm (hey, nobody 's perfect) with a world-class culture, consistent recognition as one of Fortune Magazine's "100 Best Companies to Work For," and an endless array of opportunities.At Plante Moran, diversity, equity and inclusion means that all staff members have equitable and fair opportunities to succeed, in an inclusive environment, with their individual, unique identities. So,what are you waiting for? Apply now.

Plante Moran enjoys a "Workplace for Your Day" model which, simply put, means we strive for flexibility and balance while staying true to our principally in-person model. We believe that face-to-face interactions are paramount for individual and collective development, but also encourage individuals to work with their supervisor and team to determine their optimal working environment each day.

Plante Moran is committed to a diverse workplace.We strive to create a culture where each person feels accepted and valued. We believe that each person's ultimate potential begins with first acknowledging their inherent dignity. When we can recognize - and celebrate - our many human differences, we're able to create a workplace where all staff feel a sense of belonging and an opportunity to succeed. This allows us to attract and retain the best talent, serve clients through diverse thinking, and better represent and support the various communities in which we live and work.Plante Moran is an Equal Opportunity Employer.

Plante Moran maintains a drug-free workplace.

Interestedapplicantsmust submit their resume for consideration using our applicant tracking system. Due to the high volume of interest in our positions, only candidates selected for interviews will be contacted. Candidates must be legally authorized to work in the United States without sponsorship, with the exception of qualified candidates who are bilingual in either Japanese and English or Chinese and English. Unsolicited resumes from search firms or employment agencies, or similar, will not be paid a fee and become the property of Plante Moran.

The specific statements above are not intended to be all-inclusive.