New

Technical Support

TEKsystems
$19.00 - $21.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Indiana, Noblesville
Sep 07, 2025
Description: IT Service Operations IT Support Partner will provide tier II level IT partnership for internal our clients employees implementing, maintaining, and enhancing IT infrastructure. This includes providing technical support, ensuring world-class customer satisfaction, adherence to company policies and enforcing company standards. Through utilizing ITLT best practices and our ServiceNow platform this position focuses on technologies support and deployment computers, tablets, mobile devices, printers, applications, and handheld scanners. This includes asset management for hardware devices. This role will also participate in IT related projects and deployments as needed. Support will be provided as during normal business hours, as well as occasional after-hours support. Responsibilities: * Technical endpoint support of: computers, tablets, mobile devices, printers, handheld scanners and peripherals * Maintain client hardware lifecycle and asset management activities * Provide partnership and support for IT related projects * Complete minor and major incident management * Support application and emerging technology deployment support * Fulfill hardware and software requests * Provide employee training related to employee used hardware and IT processes * Partner with teams on providing continuous improvement, MDI and lean thinking to IT processes, tools and services * Support technical solutions and ensure reliable, secure client endpoint devices. * Ensure that all internal customer inquiries and issues are solved correctly and in a prompt and professional manner. * Partner with our business partners in projects and M&A activities to solution and support the proper strategically secure client endpoint solution per the business's needs. Skills Technical support, Customer service Additional Skills & Qualifications This person will have the expectation of being onsite 100% of the time. Customer Service Skill is a must as the primary responsibility of this job will be to work with end users on their Support and Refresh of their devices which happens once every 3 years across 40,000+ total users for the company and 900 users specific to this site with multiple buildings, including production in Noblesville, Indiana. Experience in Production Environments is a plus. This site is hybrid Corporate and Production Pay and Benefits The pay range for this position is $19.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Noblesville,IN. Application Deadline This position is anticipated to close on Sep 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.