HR Shared Services Specialist

As a HR Shared Services Specialist your goal is to coordinate and maintain HR programs, policies, and procedures including: program administration, fielding employee inquiries, reporting, vendor management, and continuous improvement. #LI-MD1 #LI-Hybrid

You will do this by:

• Coordinating the day-to-day administration of all internal and external requests for assigned HR programs and policies, (ie: tuition reimbursement, relocation, travel program management,, corporate expense program , fleet program , etc.)
• Ensuring program and policy administration is performed in accordance with Company policies and guidelines along with applicable state and federal regulations
• Providing vendor management support for assigned programs, including problem resolution, research and interpretation of issues, reporting, policy and procedural support
• Collaborating with all HR functions and third-party vendors to ensure systems and actions meet the company's needs
• Administering the Learning Management System (LMS)
• Coordinating with the business and third-party vendors to support learning and development opportunities within the LMS
• Assessing, developing and delivering new and ongoing end user training to ensure efficient utilization for assigned programs
• Coordinating the communication and rollout of new processes, systems and related initiatives
• Reviewing internal and external operations on a periodic basis to ensure effective and policy-compliant administration
• Ensuring HR policies and procedures are updated and maintained on employee and manager sites
• Setting up new vendors and assisting in invoice processing for HR vendors

The above statements are intended only to describe the general nature of the job and should not be construed as an all-inclusive list of position responsibilities.

You are the kind of person who is/has:

• customer service focused
• organized with strong prioritization skills
• a desire to work and learn in a variety of areas