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Internal Communications Specialist

Auctane
paid holidays, tuition reimbursement, flex time, 401(k)
United States, Texas, Austin
Sep 10, 2025

About us

At Auctane, we are united by a passion to help businesses deliver - whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items - over $200 billion worth - to recipients around the globe.

The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart.

Our values

Win as One. Delight Customers. Deliver Great Outcomes.

About the role

We are looking for a detail-oriented and highly organized Internal Communications Specialist who will manage internal communications while also providing support for external communications coordination. This role requires exceptional time management skills and the ability to handle a high volume of tasks in a fast-paced environment. You will play a vital role in keeping employees informed and engaged, while also supporting the scheduling and coordination of external communications initiatives.

What will you be doing?



  • Develop and execute internal communication strategies to engage employees and foster a positive company culture.
  • Draft, edit, and distribute internal content such as newsletters, leadership updates, and company-wide announcements.
  • Support internal communication platforms, including the company intranet and email distribution systems.
  • Coordinate and assist with company-wide events such as town halls, leadership meetings, and other internal initiatives.
  • Collaborate with HR and other departments to communicate important updates, policies, and initiatives to all employees.
  • Assist with scheduling and coordinating external communication activities such as media interviews.


What are we looking for?



  • Bachelor's degree in Communications, Public Relations, Marketing, or a related field.
  • 3+ years of experience in internal communications, marketing, or a similar role.
  • Strong writing, editing, and verbal communication skills.
  • Exceptional organizational and time management abilities, with a proven ability to manage multiple tasks and deadlines.
  • Ability to work both independently and collaboratively across departments.
  • High attention to detail and the ability to balance competing priorities.


What will make you stand out?



  • Experience working in a fast-paced, dynamic environment.
  • Proactive and solution-oriented mindset, with strong problem-solving skills.
  • Excellent interpersonal skills and the ability to build relationships across teams.
  • Adaptability to handle shifting priorities and the capacity to remain calm under pressure.
  • Familiarity with communication tools and software used for internal and external communications.
  • Added bonus for video and/or event production skills.


The Tech



  • Google Suite
  • Jira
  • Experience with communication tools such as email marketing platforms, wordpress sites, and intranet systems.


What do we offer?



  • We are a hybrid company. All team members at Auctane in Austin come into the office Tuesdays, Wednesdays and Thursdays.
  • Take the reins of your time off with our Flex Time Off policy - because work-life balance should always be in your hands!
  • We offer 12 paid holidays for all of our US employees!
  • 401k employer matching program - because your future deserves a friendly boost!
  • We conduct annual merit reviews to recognize and reward your hard work and achievements.
  • Company events, we work hard, play hard! We do our best every day, even at our regular team-building events.
  • Attractive office space in the heart of central Austin, Texas (free drinks, snacks...).
  • Indulge in weekly catered lunches at our office - a delicious perk to fuel your work.
  • Health and Wellness: The well-being of our team is super important to us. Choose from different options that include medical, dental, and vision plans.
  • Fitness center in the office with Tonal Mirrors, Pelotons, free weights, etc.
  • Employee Assistance Program. We offer up to 8 free mental health sessions.
  • We offer gym discounts to help you stay fit and healthy!
  • We offer education reimbursement to all employees, ensuring that you can pursue your educational goals while excelling in your career with us. Invest in your future and let us support your growth every step of the way.
  • Employee Referral Program! We reward employees helping us find top talent!
  • An inclusive, casual and upbeat work environment. The personality and opinions of each of our team members are important and valid; we aim to offer all employees a safe environment where they can be themselves and thrive.


Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)



  • Sit for prolonged periods of time
  • Utilize wrist and hands for a prolonged period of time
  • Walk short distances
  • Stand for short periods
  • Speaking and conversing with others
  • Lift up to 25lbs without assistance up to chest height


Equal Opportunity Employer/Veterans/Disabled

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