Quality Assurance Analyst

If you're interested in being a part of an Information Technology Team that works hard finding solutions and providing the best user experience for our students, faculty, and staff, all while still having fun with co-workers, then consider working for Penn State Information Technology (Penn State IT), supporting Online Education and Outreach. We investigate, evaluate, and collaborate to find the best technical tools and setup for our future, and the next generation of online learners.

ADDITIONAL INFORMATION

The location of this position is supportive of flexible work arrangements when aligned with the ability to meet the needs of Penn State IT and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process.

RESPONSIBILITIES

Reporting to the Quality Assurance Manager and as part of the Quality Assurance Team, the Quality Assurance Analyst will evaluate, test, and validate systems, services, and/or software to ensure they meet defined requirements and standards. With a focus on supporting the development and maintenance of database solutions, including in-house and cloud-hosted systems, this role may also include supporting application-based services. The Quality Assurance Analyst will join a team with other quality assurance analysts and be a part of building our QA capacity at Penn State IT.

The Quality Assurance Analyst will be a creative, analytic, and innovative individual who is passionate about quality. The Quality Assurance Analyst will need to be comfortable working with developers, business analysts, and other stakeholders to interpret requirements and prioritize business needs in efforts to provide feedback about quality. We expect candidates who can interpret, organize, and prioritize activities to meet testing and project goals without compromising quality. The successful candidate will be expected to adapt test approaches depending on the context of the project and use lessons learned to improve future performance. The Quality Assurance Analyst will be expected to present findings clearly and confidently to stakeholders and is expected to act in accordance with departmental core values and uphold a high bar for excellence.

QUALIFICATIONS

• Penn State IT values customer-focused candidates with excellent written and oral communication, listening, presentation, and interpersonal skills

• Candidates should communicate ideas in both specialized and audience appropriate language

• Be able to prioritize and execute tasks in a high-pressure environment

• Possess keen attention to detail

• Think outside of the box, and challenge the status quo.

• Experience with test automation and cloud-based data services is preferred

• Proven experience in the use of Agile methodologies is desirable

• Strong foundationalknowledge in SQL and quality assurance standards and practices is required