Computer Technician I

Harford Community College ( HCC) has been a vital part of Harford County since 1957. As a mid-sized, comprehensive institution, we're committed to delivering high-quality education and cultural enrichment to our community. Our mission is to provide relevant, accessible education and training that connects individuals to opportunities in an ever-evolving world. As an Achieving the Dream institution, HCC is part of a national network dedicated to enhancing student success in community colleges. To learn more about our vision and values, visit our website.

Harford Community College is committed to the principles of Affirmative Action and Equal Employment Opportunity. It is the policy of Harford Community College not to discriminate against applicants on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law with regard to any employment practices. HCC is an EEO and ADA/ ADAA employer, including disability and protected veteran status.

Benefits include: Eligible to earn paid Sick and Safe leave. Required participation in Maryland State Retirement Pension. Eligible to participate in two optional retirement plans (403b & 457b).

The Computer Technician I provides technical assistance via Help Desk phone support and in-person to students, faculty and staff for HCC computer work stations, printers, audio-visual technology, and networked computer applications. Duties include, but are not limited to, identifying technical issues and providing customer service and support; explaining processes and solutions to end users and assisting with implementing technical applications to their work environments; installing, configuring, and testing technology equipment; maintaining current knowledge of relevant hardware and software systems; and performing other duties as assigned by the supervisor.

Employees of Harford Community College, including instructors for online and virtual courses, must be residents of Maryland or the contiguous states of Delaware, Pennsylvania, Virginia, West Virginia or the District of Columbia; non-residents are expected to relocate to meet this requirement.

Applicants must be currently authorized to work in the United States, as the College does not offer Visa sponsorship for this position

High school diploma or GED, supplemented by college computer courses

Minimum of 1 year of work related experience, including hardware and software installation and customer service experience.