Patient Access - Lab Scheduling (PAS)

At Cuyuna Regional Medical Center (CRMC), we're more than just a healthcare organization - we're a community dedicated to making a meaningful impact. For more than 60 years, we've been providing compassionate, high-quality care in the Greater Brainerd Lakes Area and beyond. Our team is driven by a shared commitment to excellence, innovation, and putting people first - both our patients and our employees. Whether you're on the front lines of patient care or supporting operations behind the scenes, you'll find a culture of collaboration, growth, and respect. If you're looking for a career where your work truly matters, we invite you to join us at CRMC and be part of something bigger.

In the role of Patient Access Specialist for Scheduling in our Lab, you will be primarily responsible for precise scheduling of patient appointments, considering provider preferences and appointment specifics. Your role requires meticulous entry and updating of electronic medical records including patient details and insurance information, ensuring high accuracy. As a central communication conduit, you will manage incoming calls and coordinate closely with clinical teams to assure a seamless flow of information and continuation of patient care. Anticipate engaging with various departments and external agencies to resolve scheduling conflicts and facilitate patient care continuity. The job demands an ability to handle stressful situations adeptly, with a mix of independent work and collaborative interactions with healthcare teams.

At the Laboratory of Cuyuna Regional Medical Center, we deliver accurate, timely, and vital diagnostic testing that empowers providers, specialists, and care teams to make informed treatment decisions for their patients. Whether analyzing blood samples, detecting infections, or identifying complex medical conditions, our lab professionals are integral to every department of the hospital and clinic. Behind each diagnosis is a team of highly skilled scientists and technicians using advanced equipment and stringent quality standards to provide fast, dependable results that inform patient care. In our hospital lab, we operate in a high-pressure environment, delivering real-time results for emergency medicine, surgeries, and inpatient care. We support trauma cases, ICU patients, and complex disease management with rapid and specialized testing that ensures providers have the critical information they need when every second matters. From blood banking for transfusions to advanced molecular diagnostics, our team is vital to hospital operations, patient safety, and treatment outcomes. If you are meticulous in your work, focused in your processes, and confident in handling biological samples, the Laboratory at CRMC is the ideal place for you.

• Ability to work independently
• Excellent communicator with strong interpersonal skills
• Customer service focused and professional
• Detail-oriented with accurate data entry skills
• Resilient and adaptable multitasker
• Discreet with sensitive patient information
• Familiar with medical terminology and systems
• Resourceful with strong problem-solving ability

• N/A

• Completion of Health Care Administrative Specialist or similar program or comparable experience in a health care facility
• High School Diploma or equivalent

The pay range is listed above. Actual pay rate offered is determined based on experience in this role. Please be sure to include all applicable experience in your application.

Cuyuna Regional Medical Center offers a comprehensive benefits package designed to support the health, financial security, and overall well-being of our employees. Eligible employees receive medical insurance, dental insurance, and vision insurance, health savings accounts, life insurance, and employer contributions to a 401(k) retirement plan. Additional benefits include paid time off, participation in 401(k) and 457(b) plans, educational assistance and reimbursement, an employee assistance program, work-life balance support, gym membership and other discounts, and employee recognition programs.

A full job description is provided when an interview is scheduled. If needed, you may request a copy earlier by emailing us at careers@cuyunamed.org. CRMC is an Equal Opportunity/Affirmative Action Employer (M/F/Disability/Veteran). If you need an accommodation during the application process, please call 218-546-4415 or email careers@cuyunamed.org for assistance.