Tooling & Parts Specialist

Baker Hughes is the leading energy technology company, who delivers across the energy value chain through our market-leading business segments. Built on a century of experience and conducting business in over 120 countries. Our innovative technologies and services are taking energy forward! Making it safer, cleaner and more efficient for people and the planet.

The Tooling & Parts Specialist is responsible for ensuring field teams and customers receive the right parts and calibrated tools on time, in full, and with clear communication. This role manages day-to-day parts order execution and owns the tooling lifecycle from calibration through return inspection. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-first mindset to support operational excellence.

As a Tooling & Parts Specialist, you will be responsible for:

• Processing customer parts orders in ERP systems, validating pricing, part numbers, and terms
• Confirming stock and alternates, aligning lead times, and mitigating backorders
• Submitting purchase order requests and tracking them through approval to receipt
• Maintaining master tooling inventory including ownership, location, status, and calibration due dates
• Sending tools for calibration and tracking certificates and compliance records
• Ordering new or replacement tools based on utilization, condition, and calibration outcomes
• Dispatching tooling kits to field teams with pick/ship documentation and handling notes
• Receiving and inspecting returned tools for functionality, damage, or missing items, and quarantining or repairing as needed
• Keeping storage areas 5S/audit-ready with full traceability
• Partnering with shipping and receiving teams to dispatch parts and tooling on schedule
• Tracking freight, confirming delivery, and escalating issues proactively
• Coordinating with suppliers and calibration labs on timelines and expediting when necessary
• Resolving purchase order and invoice discrepancies, and ensuring receipts and certificates are properly recorded
• Aligning with forecasting teams on stock planning and with field/service teams on tooling needs
• Providing clear order and tooling status updates to PMs and FSEs, and supporting lead-time reduction initiatives

To be successful in this role you will:

• Have 3+ years of experience in parts operations, tooling management, supply chain, or logistics
• Have proficiency in ERP systems
• Have strong organizational skills, attention to detail, and follow-through in a fast-paced environment
• Have clear and professional communication skills with a customer-first mindset

• Have familiarity with asset/CMMS or tooling-tracking systems
• Have an understanding of calibration concepts, documentation, and traceability
• Have experience in industrial equipment, rotating machinery, or aftermarket service
• Have a 'make things happen' attitude with initiative to coordinate, expedite, and close the loop
• Have a continuous-improvement mindset to streamline processes
• Have ownership and accountability to resolve open items
• Have a collaborative approach across field, quality, procurement, and operations teams

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.