Senior Lab Technician, Green Coffee Quality

Senior Lab Technician, Green Coffee Quality Opportunity

This role has responsibility for the day-to-day operation of the Corporate Cupping Room. This includes the preparation and quality evaluations of green coffee deliveries, green coffee inventory, flavor standards and soluble powders. Sample load is constant with daily time pressure to complete evaluations. This role requires meticulous adherence to testing and methodology protocols to ensure that the data collected is reliable and accurate. The data collected from the samples is used to make usage decisions daily and impacts the quality of all finished coffee products, provides the data needed for financial claims against suppliers or rejection of deliveries, and provides direction for future purchasing decisions and new materials.

Location: Corporate Offices in Orrville, Ohio

Work Arrangements: 100% on-site

In this role you will:

Daily Lab / Cupping Room operations

• Daily prioritization of the samples and testing required to meet daily time pressures.
• Logging and tracking of each individual sample.
• Data analysis and data entry for all required QC tests.
• Proficiency with Oracle purchasing, and inventory systems used to identify and prioritize daily work
• Support the Cupping Room schedule to ensure adequate QC coverage to meet the business requirements

Technical and Analytical

• Preparing samples for various laboratory tests and entering results into business systems.
• Complete technical testing of incoming raw materials and evaluate the raw materials for adherence to purchasing specifications.
• Support Lab equipment maintenance and calibrations & other quality requirements with Corporate Quality lab
• Support Data Co-ops with internal sites to ensure calibration between the sites.

Coffee Flavorist Trainee

• Qualify as a Green Coffee Flavorist responsible for the flavor analysis of green coffee components and blends.
• Requires 1-2 years of cupping calibration, completion of 54 blind cupping comparisons and complete knowledge of over 100 source country coffee's and the attributes of those coffees.

Organizational

• Prepare samples for supplier visits from source countries around the world.
• Provide support for Coffee College
• Develop & implement work process improvement projects
• Work collaboratively with Green Coffee Sub-teams & External contacts (Planning, Materials, Projects, Silo, Key Vendors/Suppliers)

Accountable for key quality results and systems. Owns lab systems and Quality Key Elements

Troubleshooting / Investigations

• Participate in why-why analysis, troubleshooting, and Quality investigations related to samples

Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

What we are looking for:

Minimum Requirements:

• 2-3 years analytical, technical or quality assurance experience
• Strong attention to detail and capacity to learn data entry for multiple systems & scenarios

• Demonstrated capability in analyzing data/situations & problem solving

• Strong organization and time management skills

• Communication: Strong oral and written skills

• Strong computer skills - Microsoft Office

• Demonstrated results in driving continuous improvement

• Demonstration of a "flow to the work" mentality to meet the changing business needs

• Ability to work independently to drive own results

• Ability to travel approximately 2-4 times per year, typically training-related

Additional skills and experience that we think would make someone successful in this role:

• Bachelors Degree
• Lab experience, Coffee experience

Learn more about working at Smucker:

• Our Total Rewards Benefits Program
• Our Thriving Together Philosophy Supporting All Impacted by Our Business
• Our Continued Progress on Inclusion, Diversity and Equity

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