Outside Sales - Service Department Labor Sales

Job Title: Outside Sales Representative - Service Department Labor Sales

Company: Interstate Companies Inc.

Location: Interstate Power Systems/I-State Truck Center's Minnesota locations

About Interstate Companies, Inc.

Interstate Companies, Inc. is a dynamic organization with a strong commitment to Pride in Service, providing rewarding careers for over 1,600 employees across its five operating units, including Interstate Power Systems and I-State Truck Center. As a leader in the heavy-duty truck and diesel equipment industry, we specialize in sales, service, and support for world-class brands like Freightliner, Western Star, and more. Our Minnesota locations in Lakeville, Inver Grove Heights, Rogers, and Blaine are dedicated to delivering exceptional service and building long-lasting customer relationships.

Why Join Interstate?

At Interstate Companies, we foster a culture of trust, responsibility, and Pride in Service. Our employees enjoy autonomy, supportive leadership, and the opportunity to work with cutting-edge technology in a dynamic industry. With a strong presence in Minnesota through Interstate Power Systems and I-State Truck Center, you'll have the chance to make a meaningful impact while growing your career with a company that values its people and customers.

Job Summary

We are seeking a motivated and experienced Outside Sales Representative to join our team, focusing on promoting Service Department Labor Sales for our Minnesota-based Interstate Power Systems and I-State Truck Center locations. The ideal candidate will have a passion for heavy-duty vehicles, exceptional customer service skills, and a proven track record in sales. This role is critical in driving service department revenue by building strong customer relationships and offering tailored service solutions for diesel engines, transmissions, and heavy-duty truck maintenance and repair.

Pay Range: Base Salary $50-$70K annually plus monthly incentive on labor sales.

Key Responsibilities

• Drive Service Sales: Actively promote and sell labor services for the Service Department, including maintenance, repair, and diagnostic services for diesel engines, heavy-duty trucks, and related equipment at Interstate Power Systems and I-State Truck Center locations in Minnesota.
• Customer Relationship Management: Build and maintain long-lasting relationships with customers by understanding their needs and providing customized service solutions to meet their operational goals.
• Business Development: Identify and pursue new business opportunities by prospecting potential clients in industries such as trucking, construction, and agriculture, while strengthening existing customer accounts.
• Consultative Selling: Collaborate with customers to assess their service needs, provide detailed explanations of service offerings, and deliver accurate estimates and timelines for repairs and maintenance.
• Coordination with Service Teams: Work closely with Service Advisors, Technicians, and Parts Departments to ensure seamless service delivery and customer satisfaction.
• Market Awareness: Stay informed about industry trends, competitor offerings, and advancements in diesel technology to position Interstate as the preferred service provider.
• Sales Reporting: Maintain accurate records of sales activities, customer interactions, and service orders using company CRM and inventory management systems.
• Customer Education: Educate customers on the value of regular maintenance, warranty options, and the benefits of choosing Interstate Power Systems and I-State Truck Center for their service needs.
• Travel: Regularly visit customer locations across Minnesota, as well as out-of-state travel for industry events and meetings as necessary, to provide on-site consultations and support, ensuring a professional representation of Interstate Companies.

Qualifications

• Experience: Minimum of 3 years of experience in outside sales, preferably in the heavy-duty truck, diesel equipment, or related industries. Membership in the Minnesota Trucking Association and/or experience in service or labor sales is a plus.
• Industry Knowledge: Strong understanding of heavy-duty vehicle systems, diesel engines, and service operations. Familiarity with Freightliner, Western Star, or similar brands is preferred.
• Skills:
  
  
  
  • Exceptional communication and interpersonal skills to build trust and rapport with customers.
  • Proven ability to negotiate and close sales while maintaining a customer-centric approach.
  • Proficiency with CRM software, inventory management systems, and basic computer applications (e.g., Excel, Word, Outlook).
  • Strong problem-solving skills and the ability to address customer challenges professionally.
  
  
  
  
• Licenses: Valid driver's license required. Class B CDL preferred but not required.
• Physical Requirements: Ability to travel frequently within Minnesota and occasionally lift to 35 lbs. for product demonstrations or delivery support.
• Education: High school diploma or equivalent required; associate or bachelor's degree in business, sales, or a related field preferred.

Employee Benefits

• Competitive Wages - Be paid your worth!
• Tuition assistance - for educational and ongoing career growth
• Health, dental and vision coverage - begins on the first day of the following month.
• Paid Time Off - (PTO) starts accruing day one of your full-time employment.
• Holidays - 6 Holidays and 2 Floating Holidays per year
• 401(K) - with company matching.
• Long Term Disability - Supplied
• Short Term Disability - Supplied
• Life Insurance - Supplied
• Healthiest You - Virtual Health Care paid by Interstate.
• PPE Reimbursement- Safety Glasses and Safety Boot Reimbursement
• Pet Insurance - We care about our furry friends!
• Employee Discounts - available on products and services
• Paid Employee Assistance Program - Free 24/7 Access to a guidance consultant regarding life challenges you or family member may face.
• Paid Health and Well-being screening - for employees and their spouse

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Interstate Companies is an Equal Opportunity Employer, and we encourage all qualified and interested persons to apply for this position by submitting a resume for consideration.

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