New

Customer Service Representative

Staffmark Group
$20.04-$20.04
paid holidays, 401(k)
United States, Kentucky, Stanton
Sep 18, 2025
Staffmark is hiring on behalf of our client for a direct hire Customer Service Representative in Winchester, KY. If you enjoy helping people find solutions and thrive in a detail-oriented environment, this may be the right fit for you. What You'll Do In this role, you'll support customers with account resolution, ensuring clear communication and accurate documentation. Using established scripts and procedures, you'll provide options, verify details, and forward more complex issues when needed. Compensation & Benefits Earn up to $20.04/hour Monthly bonus potential Benefits package including health, dental, vision, 401(k) match, PTO, paid holidays, and paid training Schedule Monday-Friday, 9 AM-6 PM On-site only; applicants must be within commuting distance of Winchester, KY Responsibilities Manage inbound/outbound calls with empathy and professionalism Review and update account records accurately Negotiate solutions or escalate cases to management Conduct skip-tracing to verify contact information Handle documentation for special circumstances (bankruptcy, disability, garnishment) What You Bring High school diploma or GED At least 1 year of collections or customer service experience Strong typing, reading, and communication skills Ability to follow procedures and maintain accuracy Take the next step toward a stable, rewarding career. Apply today, and a Staffmark recruiter will reach out soon! After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play. About Staffmark Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment. All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations. To read our Privacy Notice for Candidates and Employees/Contractors, please refer to our Privacy Notice for Candidates and Employees/Contractors. By applying for this job, you agree that you may receive both AI-generated and non-AI generated calls, text messages, or emails from Staffmark Group and/or its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our general Privacy Policy at Privacy Policy - Staffmark