Regional Coordinator

• Act as main contact for facility managers, providing administrative/process support and ensuring compliance with documentation.
• Prepare presentations, SOPs, action plans, and reports; keep Dynamics, site documents, and org charts updated.
• Ensure in-house and 3rd-party technicians meet performance targets.
• Support subcontractor setup, dispatch, vendor training, A/P & A/R processes, and administrative documentation.
• Coordinate with procurement on service contracts, equipment, and parts.
• Manage and maintain the K-C SharePoint site.
• Communicate/escalate issues with managers, clients, and service providers.
• Review customer satisfaction reports, develop corrective action plans, and resolve inspection issues.
• Build and maintain strong relationships with clients and service providers.
• Support regional managers with facility services (repairs, maintenance, landscaping, snow removal, janitorial).
• Perform other duties as assigned.

• High school diploma or equivalent.
• 3-5 years of administrative experience; industrial environment preferred.
• Valid driver's license.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint); familiarity with CMMS platforms.
• Strong written/oral communication skills; ability to create reports and present to groups.
• Strong problem-solving skills with ability to follow instructions and manage standardized situations.

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