Customer Service Specialist

If You Thrive on the Yes, Push Through the No, and Love the Game-Let's Talk

Love talking, helping people, and keeping the energy high? This Customer Service role is your chance to turn conversations into paychecks.

What We're Looking For

Diploma or GED required; extra education gets you noticed.

One year of collection experience; call center background is helpful.

Excellent communicator who thrives on persuasion and problem-solving.

Comfortable juggling multiple systems while keeping customers engaged.

Hungry to learn, hit targets, and grow your career.

Strong communication, typing, and organizational skills

Familiarity with standard office systems and procedures

Pay: $17.20 - $17.75/hour + Monthly Bonus Opportunities

Why You'll Like It Here:

Direct Hire position - start immediately on our client's payroll

Solid, reliable pay, no guesswork.

Coverage starting DAY 1 (Medical, Dental, Vision + Life and MORE!)

Room to grow and people you'll like working with.

Schedule:

Training:

Monday-Thursday: 8:00 AM-5:00 PM

Friday: 8:00 AM-4:30 PM

Post-Training: Choose your own 8-hour shift. One evening shift (until 9 PM) per week required.



Responsibilities:

Make inbound and outbound collection calls

Discuss payment options and negotiate arrangements

Perform skip tracing and data verification

Follow call scripts and document interactions

Verify bankruptcy, disability, or garnishment claims

Comply with state/federal regulations and company policies

"I learned so much working with Staffmark. Great introduction into the field. I moved into management quickly based on performance also." --Staffmark, Customer Service Rep



Your voice is your superpower. Put it to work - Apply today.

*Please note, this is an in-office position. Candidates MUST be within commuting distance of Geneseo, NY

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