Inside Counter Sales Representative

• Represent the company professionally, both in-person and over the phone.
• Collect customer product needs and specifications, acting as a liaison between customers and internal teams.
• Respond to inquiries about products, orders, pricing, delivery schedules, and follow-ups.
• Provide accurate material take-offs for residential, rural, industrial, and commercial projects.
• Generate sales opportunities by understanding client needs and highlighting product features and benefits.
• Accurately process orders, quotes, invoices, work orders, and sales tickets.
• Coordinate special-order products, including pricing, specifications, and availability.
• Monitor and maintain stock levels on the sales floor and in the stockroom.
• Collaborate with outside sales representatives to ensure customer satisfaction and repeat business.
• Participate in company training to enhance sales techniques and product knowledge.
• Uphold safety procedures, attend safety meetings, and contribute to a safe work environment.

• High School Diploma or equivalent.
• Strong verbal and written communication skills.
• Excellent interpersonal skills and a customer-focused mindset.
• Problem-solving abilities, attention to detail, and organizational skills.
• Basic knowledge of sales techniques and business math.
• Familiarity with building materials, construction, or related industries preferred.
• Ability to operate computers, calculators, and inventory systems.
• Ability to stand and walk frequently, lift/carry up to 25lbs regularly, and occasionally up to 80lbs.
• Comfortable working in office, warehouse, and outdoor environments with varying temperatures.

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