Join our team which is committed to the delivery of the highest quality healthcare service. We are seeking a full-time Security Officer II who is self-motivated, energetic, and a take-charge individual.
Responsibilities:
- The mission of a security officer is to support the Sixteenth Street Community Health Center by providing security services to staff, employees, clients, patients, volunteers and visitors.
- All services are to be provided in such a manner as to demonstrate a friendly, congenial attitude. Conversations and personal contacts are to provide the clients and patients with the distinct impression that being of service is a pleasure. Officers should take into consideration the safety and security of all staff, employees, patients, clients, volunteers, visitors, and assets.
- Perform basic patrolling at SSCHC Agency Sites: Chavez, Parkway, WIC, and anywhere else deemed necessary.
- Security officers are required to work 7:00 A.M. - 11:00 P.M., Monday through Friday, 7:00 A.M. - 6:00 P.M., on Saturday and 10:30 A.M. - 6:00 P.M. on Sunday. Notice will be given when security is necessary for extracurricular events.
- Greet clients, patients and visitors and provide them with general service location information and direct them to the appropriate destination.
- All Security Officers are responsible for training in accordance with Security and SSCHC policies and procedures to provide a safe and secure environment.
- Maintain and assure a safe and quiet environment for staff, patients, and clients.
- Prepare daily activity reports, incident reports, field interview cards, FYI reports; conduct on-site investigations and complete any other paperwork necessary.
- Building Patrol will include, but is not limited to, the following: A systematic review of doors, windows, lighting, safety/emergency equipment, and parking lots. Look for physical hazards, threats, problems, suspicious behavior/items, and changes in the environment.
- Warn all violators of infractions, such as loitering, smoking, or carrying forbidden articles, parking violations, etc.
- Observe all departing personnel for safety and to guard against theft of clinic property.
- Call the police when visitors pose a threat to others.
- Document and report all significant security and facility-related incidents to the Security Manager.
- Secondary responder to alarm calls, discuss with police if necessary and debrief Security Manager and/or Vice President of Human Resources.
- Responsible for immediately contacting on-call facilities staff if alarm was resulted by or affected a facilities or maintenance related issue.
- Assist with the administration of alarm access code system and monitor opening and closing reports from MAC.
- Interim oversight of Security department and staff in absence of Security Manager. This includes but not limited to:
- Time and Attendance approval
- Corrective Actions
- Camera System review (with Security Manager's/ Vice President of Human Resources' approval)
- Periodic checks of all buildings to ensure officers are performing duties as required by the agency
- Provide officers with feedback as necessary and discuss escalated matters with Security Manager
- Participate in Safety Committee meetings
Qualifications:
- Must be at least 18 years old.
- Must have a valid Wisconsin driver's license and current auto insurance.
- High school diploma or GED.
- Must have basic reading and writing skills needed for completing reports.
- Must have good comprehension of the English language (ability to speak, read and write it) for security purposes.
- Bilingual -Spanish/English preferred.
- Must be able to follow written and oral instructions.
- Dependable and of good character.
- Considerable tact and human relation skills dealing with all levels of management, employees and the public.
- Ability to work independently and with minimal supervision.
- Must be able to work irregular hours.
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Sixteenth Street Community Health Centers
Sep 23, 2025