New

Syngo Workflow Analyst

TEKsystems
$70.00 - $95.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Ohio, Cleveland
Sep 26, 2025
Description Provides primary responsibility for the technical administration of Syngo Workflow digital imaging information systems and technologies and the day-to-day support of users of these systems and technologies. Represents a highly experienced level in digital imaging informatics and technology support, system development and project management and serves as an expert in the work group. Possesses an expert level knowledge of imaging (Radiology, Cardiology, Surgery, Endoscopy, etc.) informatics and technologies, including the departmental operations that utilize them. Possesses a track record of superior technical and operational problem identification and resolution abilities and executes resolution steps with minimal to no oversight. Possesses a track record of excellent customer service skills as supported in feedback by internal and external customers. Provides day-to-day advanced technical support of digital imaging information systems and technologies and customer support of the users of these systems and technologies with minimal to no oversight. Serves as an active participant in requirements assessment, prioritization, planning, scheduling and execution activity with scheduled/unscheduled maintenance of hardware and software systems as assigned. Maintains plan for equipment quality assurance, performance verification and preventative maintenance procedures according to program standards including compliance auditing. Performs advanced system management and administrative functions (e.g., system table build functions, configuration and management of the following system components: DICOM Application Server (DAS), HL7 broker, DICOM Print Server (DPS), Enterprise Archive (EA), etc. Develops reports from supported systems for the purposes of external billing, technical risk mitigation and responsible consumption of system resources by customers. Monitors system resource utilization and takes action to remedy irresponsible consumption of system resources by customers. Schedules and performs structured and ad hoc training of physician, technologist and other end-users with minimal to no oversight. Tracks service and enhancement requests with vendors and other support providers to ensure requests are being addressed in an appropriate manner. Identifies opportunities for improvement in communication with end users regarding the status of system issue resolution. Maintains current knowledge of regulatory standards which may impact utilization of assigned applications. Works with responsible end-users to ensure downtime policies and procedures are in place, rehearsed and executed when necessary. Pay and Benefits The pay range for this position is $70.00 - $95.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Oct 4, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.