Office Coordinator

Hourly pay rate: $24.05

City Experiences is seeking a Office Coordinator for our City Experiences operation in Chicago, IL.

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The successful office coordinator provides general reception services, day-to-day office management, provides support to the Administrative department, all while ensuring consistently high levels of quality, service, and customer satisfaction. The right person will be adaptable, dynamic and creative, detail oriented and embody City Experiences' RESPECT Service System

Essential Duties & Responsibilities:

Reception

• Serve as City Experience's first point of contact by greeting, directing, and assisting office visitors and managing the
  daily guest list.
• Provide information about establishment including but not limited to location of offices and vessels, employees within the organization, or services provided
• Transmit information or documents to external and internal customers, via e-mail or mail

Office Management

• Operate office equipment such as, scanners, copiers, and phone, and use Microsoft Word and Excel and other applications for spreadsheet, word processing, and database management
• Ensure that office machines are maintained in good working order, coordinate repair services when necessary
• Ensure that general office and kitchen supplies are available and restocked, rechecking throughout the day
• Maintain general office upkeep and tidiness
• Coordinate outgoing shipments and incoming deliveries to office (USPS, FedEx, UPS as well as items needed for group cruises-weddings, etc.)
• Collect, sort, distribute and prepare mail, messages, and courier deliveries
• Manage the dock freight area and accompanying storage room
• Act as liaison between office and building management for maintenance requests
• Assist with conference room scheduling
• Assist in set up of office activities, lunches, and events
• Support the administrative department with additional tasks as needs

Accountabilities:
The successful office coordinator will personally contribute to the unforgettable guest and shipmate experience, be favorably viewed by supervisors and peers, and be swift and efficient in the execution of their assigned duties. Performance will be measured by management evaluation, and feedback from peers

Requirements & Qualifications:

Job Specifications / Qualifications:

• High school diploma or equivalent required
• Prior administrative experience preferred
• Communicate effectively in oral and written form
• Ability to read, write and speak English to comprehend and communicate job functions
• Effectively deal with internal and external customers some of whom will require high levels of patience, tact, and diplomacy
• Proper office and phone etiquette
• Maintain professional appearance at all times
• Must be able to maintain a level of confidentiality
• Maintain high level of organization, able to multi-task
• Must be detail-oriented
• Proficient with Microsoft Office applications (especially Outlook, Word, Excel)
• Establish and maintain effective working relationships as required by job responsibility
• Satisfactory background check

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

Standard EEO Statement:

EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.

Fair Chance Act Addition:

Hornblower will consider qualified applicants with arrest and conviction records in a manner consistent with fair chance or other applicable laws and regulations.