Sr. HR Generalist - Employee Relations

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.

Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.

Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.

Overall Purpose

The Sr. HR Generalist will play a supporting role in managing employee relations matters while also serving as a liaison on immigration matters. This position will partner closely with internal and external counsel, ensuring compliance, consistency, and strong employee support throughout the immigration process. The role also provides secondary support in leaves and accommodations and contributes to policy and procedure development.

Essential Functions:

• Support a range of employee relations investigations in response to employee and leader concerns including, but not limited to: harassment, discrimination, retaliation, and other violations of rules, regulations, policies and procedures.

• Partner with Employee Relations Directors to facilitate prompt and effective resolution of workplace concerns as needed; EEOC, lawyer letters, state and other governmental agency requests regarding unemployment, charges and/or legal action as assigned.

• Oversee immigration processes by serving as the primary liaison between employees and legal counsel, providing strategic guidance on immigration compliance, travel restrictions, and visa status inquiries.

• Support the leaves and accommodations process, partnering with Leaves Program Managers to ensure consistent application and employee experience.

• Collaborate on the review, interpretation, and implementation of HR policies and procedures.

• Provide guidance and coaching to managers on workplace issues, performance concerns, and policy interpretation.

• Maintain accurate documentation and reporting of employee relations and immigration activities.

• Draft, update, and implement HR policies and procedures, ensuring alignment with compliance requirements and organizational goals.

• Support People team with a variety of audits and controls testing, as assigned.

Minimum Qualifications:

• 5+ years of HR or related experience, with strong exposure to employment law and HR compliance practices.

• Experience handling immigration processes in coordination with external counsel preferred.

• Knowledge of principles and practices of Human Resource administration and related legal requirements

• Proven ability to evaluate employment-related situations, gather appropriate information, and provide sound guidance to management and employees

• Ability to develop effective relationships and trust throughout all levels of the organization

• Proactive problem solver. Conceptualize problem spaces as systems and apply a "model thinker" approach.

• Works well in a fast-paced environment, flexible, able to change direction quickly and manage projects through ambiguity and constant change

• Excellent project management skills and the ability to prioritize multiple projects

• Strong knowledge of MS Office, including Excel, Word and PowerPoint

• Effective verbal, written and presentation skills

• Must demonstrate professionalism and sensitivity and the ability to maintain a high level of confidentiality

• Background and drug screen

Preferred Qualifications

• Experience in benefits, compensation, recruiting and other areas of Human Resources, including proficiency with an HRIS system

• Strong change management, negotiation and influencing skills; able to work through ambiguity

• Human Resources experience with companies supporting 1000 or more employees

• Additional related education and/or experience preferred

The base pay scale for this position in:
Phoenix, AZ in USD per year is: $82,000 - $103,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.

Some of the Ways We Prioritize Your Health and Happiness

• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

• Paid Time Off -Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

• 12 weeks of Paid Parental Leave

• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tocheck our Benefits page here for the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.