Patient Service Representative-Nephrology (Portland)

Description

Clerical/Administrative Support
Req #: 49921

For a limited time, MaineHealth is offering a $3,000 sign-on bonus for qualified applicants. This bonus will be prorated for part-time positions. Please note this bonus is not available for per-diem positions. Current MaineHealth employees are ineligible; former MaineHealth employees are ineligible until greater than 6 months separation from employment.

Patient Service Representative (PSR) - Kidney Care | Nephrology | MaineHealth

Location: 1600 Congress St, Ste B, Portland, ME 04102

Part-Time (24 hours/week) | 3 consistent 8-hour shifts

Position Summary:
MaineHealth Nephrology is seeking a friendly, organized, and dependable Patient Service Representative (PSR) to join our Portland-based team. As the first point of contact for our patients, the PSR plays a vital role in creating a welcoming environment and supporting the daily operations of our busy nephrology practice.

Key Responsibilities:

• Greet patients and visitors in a professional and courteous manner

• Answer phones, route calls, and take accurate messages

• Schedule, confirm, and manage patient appointments

• Perform general office duties, including data entry, filing, and handling medical records

• Ensure patient information is up to date and assist with check-in/check-out processes

Position Details:

• Hours: 3 consistent 8-hour shifts per week (24 hours total)

  • Preferred hours: 8:00 AM - 4:30 PM (negotiable)

• Operating Facility Hours: Monday - Friday, 7:30 AM - 5:00 PM

• Work Environment: On-site only (no remote flexibility)

Qualifications:

• No prior experience required - we will train the right candidate!

• Strong communication and interpersonal skills

• Comfortable working in a fast-paced healthcare environment

• Ability to multitask and maintain accuracy in administrative tasks

Why Join Us?
At MaineHealth Nephrology, you'll be part of a compassionate, supportive team dedicated to improving patient care. This is a great opportunity for individuals looking to enter the healthcare field and grow their career within a respected health system.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High school diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Previous office experience with medical office experience preferred.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Proficient computer skills.

Ready to Apply?
Submit your application today and take the first step toward a rewarding role in healthcare!

If you have questions about this role, please contact rebecca.rand@mainehealth.org