Workers' Compensation Compliance Investigator

Are you interested in taking your career up a notch? The Bureau of Workers' Compensation is seeking an assertive Compliance Investigator who has the ability to work with considerable independence while examining complaints against employers, insurers, and medical providers. If you want to make a difference in helping keep workers in Pennsylvania safe, we have the perfect opportunity for you!

As a Workers' Compensation Compliance Investigator, you will be responsible for conducting investigations regarding allegations of uninsured employers in the Commonwealth, as well as employers who have not responded to Bureau requests for information. This position requires you to have a thorough knowledge and understanding of the Workers' Compensation Act and regulations as you will be handling inquiries as well as educating businesses and employers regarding their responsibilities. Additional duties include, but are not limited to:

• Conducting on-site evaluations of employers' compliance with Workers' Compensation laws
• Reviewing Employers' Report of Injury for potential injuries sustained to minors
• Preparing investigation and activity reports completely and accurately
• Filing criminal complaints and testifying in court proceeding
• Meeting the Bureau's customer service standards during interactions with internal and external customers
• Working with the Workers' Compensation Automation and Integration System (WCAIS) and standard Commonwealth software including Microsoft Office Suite and Employee Self Service (ESS)

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework: You may have the opportunity to work from home (telework) part-time, upon successful completion of the training period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
  • New employees are expected to be onsite for the first four weeks of employment. This time could be extended to ensure training is completed. At that point, new employees may transition to part-time telework with supervisor approval. The expectation will be that employees will be onsite for up to three days a week.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Four years of clerical work in the review, research, and presentation of records, correspondence, and documents, including two years of public contact experience; or
• An equivalent combination of experience and training that includes two years of public contact experience.

Other Requirements:

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.
• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

Telecommunications Relay Service (TRS):

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.