Technology Program Manager, IT

Do you have deep technical expertise, outstanding leadership, strong discernment, and proven record of accomplishment managing successful engineering and delivery teams? This could be a fantastic opportunity to consider!

The IT Program Manager leads the project management process for a group of programs and/or projects. Responsibilities involve carrying out processes, reporting, handling risks, budgets, and collaborating with others. Responsible for oversight of the execution of all aligned programs and projects to meet defined objectives. Role will also ensure standards are followed and provide governance for the assigned IT Portfolio of Projects.

• Responsible for the planning and execution of programs and projects within the portfolio
• Monitor project status, risks, and resource allocation across assigned portfolio and programs
• Support project managers with methodology, governance, and best practices
• Ensure IT projects align with governance, security, and compliance standards
• Prepare and deliver reports, dashboards, and recommendations for Project Teams, Stakeholders and Leadership
• Ensure programs and projects follow established governance standards
• Review resourcing on a regular basis and resolve issues if present, across programs
• Lead lessons learned sessions, post-project reviews, and promote continuous improvement for IT delivery.

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like.

Throughout the day, a Program Manager in the PMO balances oversight with hands-on support. The role involves frequent communication, quick problem-solving, and keeping everyone aligned with business goals. Two days are exactly the same, but the focus remains on helping programs succeed and supporting the organization's strategy!

• Review project and program dashboards for updates or issues
• Check and respond to emails from project teams and collaborators
• Monitor milestones and deadlines for active programs
• Address risks or issues flagged by teams
• Update program documentation and action logs
• Provide guidance to project managers on processes or tools
• Communicate priorities and next steps to teams
• Coordinate quick problem-solving discussions when needed

• Prepare and distribute status reports for programs and portfolio
• Facilitate portfolio and program review meetings with PMO and leadership when needed
• Update resource allocation plans based on project needs
• Review and escalate major risks or issues to PMO Lead and Stakeholders
• Review lessons learned and process feedback with teams
• Update templates or process documents for continuous improvement
• Plan for upcoming milestones or deliverables for the program
• Document decisions and outcomes from key meetings

We do not offer visa sponsorship for this role.

Skills and experience that will lead to success.

• 5 years or more IT Project Management experience leading multiple large complex projects with at least 3 years of Program Management experience in a PMO setting
• Effective communication and organizational skills
• Familiarity with IT project management in an Agile environment
• Data driven, with ability to analyze data to make evidence-backed decisions.
• Intermediate to advanced skills in Excel (calculations, advanced formulas) Power BI is desired, Power Query.
• Growth mindset, curiosity, and an eagerness to learn - and using these skills to deliver continuous improvement.
• Ability to adapt communication styles to guarantee successful outcomes - with clients, and across all levels of Aon (senior leaders, peers, team members and third parties)
• Experience working with a multitude of partners, process owners, operations leaders, and end users on various projects.

• Preferred Experience: Experience with Power BI and Azure DevOps a Plus

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

The salary range for this position (intended for U.S. applicants) is $120k to $135k annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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