EMERGENCY MANAGEMENT COMMUNICATIONS OFFICER

BID/JOB ANNOUNCEMENT

EMERGENCY MANAGEMENT COMMUNICATIONS OFFICER

OFFICE OF EMERGENCY MANAGEMENT AND COMMUNICATIONS

Operations Center

Number of Positions: 1 (Additional vacancies possible pending budget approval)

Starting Salary: $60,720.00 annually

This position is open to current AFSCME BIDDERS AND the PUBLIC. Only current City employees covered under the City's Collective Bargaining Agreement with AMERICAN FEDERATION OF STATE, COUNTY, AND MUNICIPAL EMPLOYEES (AFSCME) - BARGAINING UNIT 1, 3, 4, & 5 are considered BIDDERS and are eligible to bid. Qualified BIDDERS who properly submit a bid application will receive preference over any non-bidders.

BID INSTRUCTIONS: Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en AND

1. Check the box on your profile titled "Currently employed by the City of Chicago"

2. Enter your employee ID (located on your pay stub labeled 'payee/employee number')

3. Select your correct bargaining unit

FAILURE TO FOLLOW THESE INSTRUCTIONS WILL RESULT IN A REJECTED BID APPLICATION.

Applications for this position will be accepted until 11:59 pm Central time on 10/26/2025.

Under general supervision, staff the Office of Emergency Management and Communications (OEMC) 24-hour watch desk in the Operations Center (OC), function as a communications officer, receiving, monitoring, and processing information via various computer systems, radios and surveillance cameras relating to special events, emergencies and other situations impacting public safety, and performs related duties as required.

ESSENTIAL DUTIES

• Receive and monitor communications from a variety of sources regarding emergency events, severe weather conditions, power outages, special events, and other significant local, national, and international incidents that may impact the City and its residents
• Monitor news media channels and other communications on various systems to remain abreast of developing or ongoing emergencies, major traffic incidents, and other significant events
• Notify OC Watch Manager, OEMC responders, City officials, and state and federal authorities of emerging and active emergency events and situations, using established notification protocols
• Provide support to OEMC field responders by relaying and coordinating requests for additional resources to City departments, utility providers, and other private and public sector agencies
• Maintain communications with field responders to track emergency events in progress and to ensure requested resources are being deployed to support response and recovery operations
• Track emergency management events and resource requests and maintains an event tracking database to document response operations
• Maintain a daily log of events to document all activities including sent notifications during assigned watch
• Prepare and distribute to appropriate personnel a daily report summarizing planned city-wide events, street closures, and related information impacting public safety and city traffic
• Monitor city's surveillance cameras in the central business district and archive video footage
• Update and maintain database to keep current records of emergency assets and emergency contact information
• Provide emergency public alerts and warnings through the City's public alert system, digital billboards, and siren network

Additional duties may be required for this position.

LOCATION: Office of Emergency Management and Communications (OEMC)

DIVISION/UNIT: Operations Center

ADDRESS: 1411 W. Madison Street

SHIFTS: 6 am to 2 pm; OR 2 pm to 10 pm; OR 10 pm to 6 am (Rotating - all 3 Watches)

*Shift will be assigned based on operational needs

DAYS OFF: Wednesday/Thursday OR Tuesday/Wednesday

(employees are required to work on weekends and holidays AND the position will require mandatory overtime)

THIS POSITION IS IN THE CAREER SERVICE.

MINIMUM QUALIFICATIONS

High School Diploma or equivalence certificate (GED), plus two years of experience performing fast paced, high volume public contact work, or two years of emergency management or emergency communications experience.

SELECTION REQUIREMENTS

This position requires applicants to complete an interview. This position also requires candidate(s) to complete a Willingness and Ability questionnaire. Candidate(s) who affirmatively answer the Willingness and Ability questionnaire will be interviewed. The interviewed candidate(s) possessing the qualifications best suited to fulfill the responsibilities of the position will be selected. If you are a bidder, you will be selected in seniority order according to the collective bargaining agreement.

*Successful candidates must pass a drug screen and a background investigation. Persons offered employment must pass all pre-employment exams prior to appointment.

For Information on our employees benefits please visit our benefits website at:

https://www.chicago.gov/city/en/depts/fin/benefits-office.html

For Information on our salary and title structure visit our classifications website at:

https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf

APPLICATION EVALUATION: Initial evaluation will be based on information provided on the application and the documents submitted. The Department of Human Resources staff will review applications after the final posting date. Staff will follow any and all required Employment/Hiring Plan provisions, federal, state and local laws, and Collective Bargaining Agreements when applicable. Staff will apply hiring preferences as required by the municipal code. Placement on an eligibility list is not an offer or guarantee of an interview nor employment with the City of Chicago.

COMMITMENT TO DIVERSITY: To further our commitment to hiring applicants with diverse experience the City of Chicago has adopted the following ordinances 2-74-020 and 2-74-075. The ordinances provide a preference to applicants who meet minimum qualifications and who are veterans of the Armed Forces, and/or residents of Socio-Economically Disadvantaged Areas (SEDA) and/or Chicago Public School (CPS) high school graduates to be referred to departments for consideration. These hiring preferences do not apply to bidders, as Collective Bargaining Agreements define the hiring process for bidders. For positions covered by a collective bargaining agreement, bidders will be considered before external candidates. To learn more about our hiring practices click here.

ALL REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ALL APPLICATION MATERIALS SUBMITTED FOR CITY EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer.

City of Chicago

Brandon Johnson, Mayor