Salesforce Technical Program Manager (8432)

The application window is expected to close on October 18^th, 2025

NOTE: Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Meet the Team

We are Cisco's Connected Engineering & Transformation Office (CETO), a team of technical specialists and innovative engineers who support the Sales, Customer Experience, Marketing, and Support functions across Cisco.

Your Impact

As a Technical Program Manager, the role encompasses coordinating project lifecycles and release schedules, while ensuring Agile/Scrum practices are meticulously followed. This includes facilitating various planning sessions, daily stand-ups, and retrospectives, as well as leading risks and resolving conflicts as a Scrum of Scrums leader. The position also involves optimizing team efficiency by supervising and improving velocity metrics, aiding in DevOps release planning, and handling issues and project tracking through Jira. Critical to the role is removing any impediments to progress and acting as the process custodian, balancing the team's workflow with the demands of key project stakeholders such as TPMs, BA/POs, and Technical Leads.

Minimum Qualifications

• 5 plus years' experience in leading Software development/test projects as scrum master or technical project/program manager
• 5 plus years' experience as technical project/program manager delivering salesforce.com or GTM projects
• Experience in Jira administration & management
• Experience with Agile development methodologies
• Certified Scrum Master (CSM) or Project Management-Professional (PMP)

Preferred Qualifications

• Proven understanding of SAFe Agile, Scrum theory, practices, rules and tools, familiarity with highly effective teams' concepts
• Knowledge of the full SDLC, including methodologies, experience in business process analysis
• Experience with test planning and methodologies
• Ability to handle numerous tasks at the same time, prioritize them and handle time optimally
• Salesforce.com certifications would be an asset

Why Cisco?

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put - we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.