Workplace Culture Manager

Job Summary:

The Workplace Culture Manager is responsible for designing, implementing, and evaluating programs that foster a culture of collaboration and belonging across CareSource. This role acts as a subject-matter partner, driving critical projects and culture-focused initiatives, managing employee-led groups (ERGs, councils, committees), and aligning efforts with organizational values and Workplace Culture objectives. The Workplace Culture Manager also leverages data and metrics to monitor impact, provide insights, and recommend enhancements designed to support and grow the culture at CareSource.

Essential Functions:

• Lead and coordinate enterprise-wide initiatives, ensuring alignment with organizational values, Workplace Culture goals, and strategic talent priorities.
• Manage and provide support, guidance and coaching to employee resource groups (ERGs) and other employee-led communities, supporting governance, programming, communication strategies, and measurable impacts.
• Collect, analyze, and interpret workplace culture, belonging, and engagement data; generate actionable insights for leadership.
• Identify ways to enhance systems and policies that foster culture and belonging, and recommend improvements to culture metrics along with new KPIs to measure belonging and workplace culture outcomes.
• Partner with HR functions to maintain accurate reporting through HRIS and survey platforms and to align culture-building practices into onboarding, recognition, leadership development, and performance processes.
• Stay current on external benchmarks, emerging trends and best practices in workplace culture, belonging, and employee experience to ensure CareSource remains competitive and progressive.
• Assist in preparing presentations and dashboards for the Executive Leadership Team (ELT) and Board of Directors on culture and progress on Workplace Culture goals.
• Partner closely with the Workplace Culture leader, HR Communications team and employee-led groups to develop internal communications plans, messaging, and collateral related to Workplace Culture initiatives and strategies, learning opportunities and programming.
• Perform any other job-related responsibilities as assigned

Education & Experience

• Bachelor's degree in Organizational Development, Human Resources, Industrial/Organizational Psychology, Education, or a related field, or equivalent years of relevant work experience is required
• Minimum of five (5) years of experience in human resources, cultural competence, workplace culture, or employee experience-related roles required
• Prior experience supporting or coordinating ERGs, councils, or organizational culture programs required

Competencies, Knowledge & Skills

• Strong knowledge of workplace culture, cultural competence, and employee belonging best practices.
• Proficiency in project management, including collaboration, planning, execution, and reporting.
• Proficiency with Microsoft Office Suite and collaboration platforms (Word, Excel, PowerPoint, SharePoint, Teams).
• Excellent written and verbal communication; ability to tailor messages to all organizational levels.
• Analytical skills to interpret culture, engagement, and workforce data into clear insights.
• Ability to consult, build relationships, influence stakeholders, and work collaboratively across teams.
• Demonstrated critical thinking, adaptability, and creative problem-solving skills.
• Strong attention to detail, organization, and ability to manage multiple priorities independently.
• Commitment to confidentiality, professionalism, and a service-oriented approach.

Licensure / Certification

• HR-related certification (e.g., SHRM-CP, PHR, CDP, CDE) preferred

Working Conditions

• General office or hybrid environment; may be required to sit or stand for extended periods.
• Occasional travel to company offices or events may be required.

Compensation Range:
$81,400.00 - $130,200.00 CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance. We are highly invested in every employee's total well-being and offer a substantial and comprehensive total rewards package.

Compensation Type:
Salary

Competencies:
- Create an Inclusive Environment
- Cultivate Partnerships
- Develop Self and Others
- Drive Execution
- Influence Others
- Pursue Personal Excellence
- Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an inclusive environment that welcomes and supports individuals of all backgrounds.

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