New 
Principal Business Manager - Datacenter Operations
 Microsoft | |
 United States, Washington, Redmond | |
 Oct 11, 2025 | |
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OverviewMicrosoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. Our infrastructure is comprised of a large global portfolio of more than one hundred datacenters and one million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than one billion customers and twenty million businesses in over ninety countries worldwide. And with environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider. To help us achieve our objectives, growth, and transformation, we are seeking a Principal Business Manager - Data Center Operations who will report to the Vice President of Datacenter Operations Americas. This role will drive the organization's rhythm of business, identify and execute organizational initiatives, and implement business processes to meet strategic objectives and priorities. Candidates will excel in strategic planning, data and analytics, and business program management to be successful in this role. This is a leadership opportunity for someone who possesses industry business acumen in the data center space, and demonstrates collaboration experience, executive presence, and influencing skills. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.
ResponsibilitiesRhythm of Business Drive the development and execution of the rhythm of business and maximize use of the VP and LT's time. Develop and maintain a comprehensive program roadmap aligned with Data Center Operations and CO+I objectives. Plan and run the monthly program reviews. Sets business priorities for the year and focus areas for each period, in collaboration with the leader Drive business functions to ensure the team's operating rhythm is effective. Drive prioritization and prepare the team for weekly leadership staff; drive content alignment across teams for executive review. Prioritize and manage end-to-end business needs to an effectively for optimal outcomes. Leverage deep knowledge of organizational strategy and planned deliverables for the upcoming year to design and track people-related budgets (training, morale, T&E, etc.). Provide direction and support for org hygiene, culture and inclusion initiatives in partnership with HR. Partner and collaborate with the extended business management community within CO+I. Strategy Planning & Activation Leads strategy execution & OKR management in partnership with the leadership team across the org. Facilitate execution of leadership team strategic planning, white papers, key results reviews, training, and organizational hygiene. Participate in overall group strategy decisions and assist in implementing policies and procedures to maximize team effectiveness. Leads multiple workstreams in conjunction with stakeholders and the leadership team (including continuous improvement processes). Executive Communication Strategy Leads executive-level communications for a variety of internal and external audiences, from org-wide communications to customer speaking engagements. Develop and execute an org-wide engagement plan, including town halls and Employee Signals action plans Serve as an extension of the VP; prep the VP for stakeholder and/or customer meetings and lead work on exec presentations / white papers. Strategic Programs and Initiatives Create and manage the end-to-end process for the planning and implementation of continuous improvement initiatives, automation and programs. Drive cross-team projects as needed to meet the changing business; create clarity on ambiguous projects and develop plans for execution. Establish and enforce program standards and best practices. Prepare and present regular status reports to executive leadership. Embodiment our culture and values. | |