Patient Care Tech

Summary

Job Description:

The Patient Care Technician will be responsible for the examination and treatment of activities under the direct supervision of the physician.

Duties include but not limited to the following: obtaining patient medical history information, expediting patient flow, rooming patients, stocking clinic with supplies, navigating electronic health record system (EPIC), scheduling and following-up with appointments and checking for prior authorizations and scheduling tests, procedures and consultations.

The PCT will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and will uphold Baptist's mission and core values that drive service excellence.

Essential Duties and Responsibilities:

• Manages the coordination and flow of patients throughout the patients visit to create an exceptional patient experience.

• Proactively check the provider's schedule and review information within the patient record to ensure that all required information is available prior to their visit.

• Proactively obtains any missing information from the patient to ensure that medical records are accurate and up to date, which helps to ensure better care is being provided.

• Upon arrival, captures patient's vital signs, past medical, social and family history, medication usage and preferred pharmacy information.

• Ensures compliance with all state and federal regulatory requirements including HIPAA/OSHA compliance.

Minimum Requirements:

• High School Diploma or equivalent.

• Basic computer skills, specifically with navigating within databases containing highly confidential information.

• Basic Life Support and other advanced training as appropriate.

Patient Care Tech, Patient Care, Administrative, Front Desk

Work Experience

Education