Director, AI Ethics and Governance

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Location: NY

Director, AI Ethics and Governance

About the Role

Salesforce is seeking a Director of AI Ethics & Governance to lead the development and implementation of responsible AI practices across the organization. This critical role will ensure that our Generative AI models and enterprise AI systems are built and deployed in alignment with the highest standards of fairness, accountability, transparency, and trust. You will drive the creation of governance frameworks, ethical risk assessments, and policies that balance innovation with responsibility, helping Salesforce lead the industry in trustworthy AI adoption.

Key Responsibilities

• Establish and uphold ethical standards and governance frameworks for AI systems across Salesforce.

• Develop and maintain AI ethics guidelines, and best practices.

• Conduct ethical risk assessments for new AI initiatives and ensure compliance with global regulations and industry standards.

• Collaborate closely with AI researchers, engineers, product managers, and legal teams to embed ethical considerations throughout the AI lifecycle.

• Design and implement governance processes that support responsible innovation at scale.

• Provide training, resources, and practical guidance to internal teams on AI ethics and responsible AI practices.

• Monitor and evaluate global AI policy, regulatory, and ethical developments to anticipate and respond to external requirements.

• Advise leadership on fairness, accountability, and transparency considerations in AI design and deployment.

• Contribute to the development of Salesforce's broader AI strategy, ensuring an ethical lens is applied to product and agentic innovation.

What We're Looking For

• Deep expertise in AI technologies, ethical frameworks, and governance principles.

• Advanced degree (Master's or Ph.D.) in Ethics, Law, Computer Science, Policy, Philosophy, or a related field with a focus on technology ethics.

• Minimum of 7+ years of experience in AI ethics, responsible AI, technology governance, or a related discipline.

• Proven ability to translate complex ethical challenges into actionable policies, frameworks, and processes.

• Strong policy development, risk management, and analytical skills.

• Demonstrated success in building and operationalizing AI governance at scale.

• Exceptional communication and stakeholder engagement skills, with the ability to collaborate across technical and non-technical teams.

• A track record of thought leadership in responsible AI, governance, or ethics in technology.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.