Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.
Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!
Job Title:Director, NERC Compliance
Position Summary:
Responsible for directing the overall administration of the Company's NERC internal compliance program including all aspects of compliance with the Critical Infrastructure Protection (CIP), Operations & Planning (693), and PJM matrix requirements with a focus on maintaining a strong culture of compliance and continuous improvement. Position will have authority for day-to-day decision making with respect to NERC Compliance matters for the Company.
Location: Hybrid, Downtown Pittsburgh, Pennsylvania
Job Duties and Responsibilities:
- Lead Corporate Compliance teams for both CIP Compliance and Reliability Compliance. Direct multiple resources through planning and implementing technical or administrative measures, perform program quality checks, manage audit data processes, and champion a culture of reliability and compliance.
- Provide leadership and direction on implementation and compliance with NERC CIP and 693 standards. Direct all aspects of internal compliance monitoring program to ensure that the Company is "audit ready" with appropriate evidence to demonstrate continuous compliance and the ability to respond to any internal and external requests in a timely fashion.
- Responsible for understanding existing and upcoming NERC standards and translating those standards into program requirements. Responsible for overall NERC compliance program including
- Internal and external audit performance and coordination
- Coordination and submittal of all scheduled requests, self-certifications, data submittals, spot checks, and data requests
- Review and coordination of all new NERC Standards and requirements
- Development of company-wide NERC training
- Investigation and mitigation of issues of potential non-compliance.
- Responsible for directing and coordinating the Company's participation in compliance auditson NERC reliability requirements by FERC, NERC, PJM and/or RF. This responsibility includes internal and external coordination, as well as coordination, organization, review, and preparation of Reliability Standard Audit Worksheets ('RSAWs") as well as required data and evidence. Audit preparatory work will include conducting mock audits, and coordination of external assistance for mock audits, as required.
- Ensure appropriate training and communications across the Company on NERC Compliance. Review relevant communications from FERC, NERC, RF and PJM, and coordinate distribution and communication to appropriate Subject Matter Experts ("SMEs") within the Company, and respond to FERC, NERC, RF, and PJM as appropriate. Follow and track reliability standards changes, notify appropriate individuals within the Company, and work to implement a compliance plan for such changes. Work with business units to ensure new NERC standards and requirements are implemented before the effective date.
- Work collaboratively across the Company to direct response to FERC, NERC or other governmental or regulatory agency requirements intended to address reliability or security requirements, including, but not limited to, NERC alert notifications or other regulatory notifications requiring response.
- Participate or coordinate participation in relevant FERC, NERC, RF, PJM and other relevant industry compliance calls and other regulatory and industry meetings (e.g., EEI, NATF), as required. Monitor changing standards and industry events and work with the Chief Compliance Officer and SMEs to prepare positions.
- Direct internal program to investigate, as necessary, any issue of potential non-compliance and work collaboratively to develop mitigation plans to fully address any issues of non-compliance. Responsible for overall program management and coordination including the investigation and mitigation of any outstanding compliance issues and partnering with SMEs and management to develop and implement mitigation plans. Direct Company's activities associated with NERC's Event Analysis program related to NERC standards.
- Further develop and implement an internal controls program across 693 and CIP to strengthen the Company's internal controls related to NERC compliance.
- Direct the development, maintenance and operation of the DLC compliance management system to effectively track compliance with NERC requirements.
- Effectively manage personnel within Corporate Compliance to support and meet NERC Compliance goals across the Company.
- Along with the Chief Compliance Officer, design and implement the Internal Compliance Monitoring Program for the Company each year.
- Along with the Chief Compliance Officer, act as the Company liaison with any regulatory agency including, but not limited to RF, NERC or FERC on NERC Reliability issues including, but not limited to, reporting issues of non-compliance and responses to any inquiries.
- Work with the Chief Compliance Officer on any legal issues, or any compliance issues that require elevation including, but not limited to, resolution of potential non-compliances, regulatory investigations or other regulatory actions.
- In coordination with the Chief Compliance Officer, manage and coordinate overall development of "self-logging" program for the Company including oversight of program execution.
- With the Chief Compliance Officer, develop and execute overall plan for reduction of NERC Compliance risk including mitigations to reduce risk of non-compliance.
- Report status of NERC compliance program regularly to the Executive Reliability Steering Committee or senior management as required. Develop and monitor reports that measure the Company's progress in achieving compliance.
- Manage overall budget for the NERC Compliance program within the Corporate Compliance and OGC budget.
- Other responsibilities assigned include but not limited to directing the initial implementation and ongoing oversight of DLC compliance with new physical/cyber security and operational requirements established by regulatory organizations (e.g. DOE, FERC, NERC, PUC, etc.) impacting DLC facilities and systems.
Additional Responsibilities:
- Perform other job-related duties as assigned
- Storm team duties as assigned
Education and Experience Required:
- Bachelor's degree in electrical engineering, Computer Engineering, Information Systems or related discipline
- 15 years of related experience required and experience working with a regulated entity or regulatory organization, particularly in the electric sector.
- 10+ years of prior management experience required
Skills/Abilities:
- Strong leadership skills to effectively work with business and regulators in compliance matters.
- Excellent communication skills required; ability to communicate in a concise and professional manner in both written and spoken word; ability to work professionally and collaboratively with others on compliance initiatives; attention to detail; ability to resolve conflict; ability to lead cross functional teams through complex and detailed issues; ability to analyze and lead resolution of complex issues; Ability to quickly identify and adapt to changing priorities.
Scope
Directs and controls strategy and execution or the organizations activities within the sub function or major business area managed. Key member of the management team representing the organization in dealings with clients and external bodies. Seasoned leader with extensive business experience, broad and deep functional expertise, and significant product knowledge. Primary focus of role is on proactive strategic leadership rather than day to day operational execution, although the role includes significant operational responsibilities.
Decision Impact
Problems faced require expertise, knowledge, and broad-based considerations of variables that impact the corporation. Develops end-to-end solutions influencing high impact decisions made at a higher hierarchy level. Solutions developed typically have no precedent and require comprehensive analyses and consideration of original concepts and approaches. Drives implementation of transformational changes in the Corporation that has high impact on the achievement of results for the Corporation. Improves entire existing practices, leveraging personal past experiences and in-depth best practice knowledge.
Hybrid Work
Position follows our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs.
Storm Roles
All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company.Examples of storm roles could include but aren't limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc.
Data Governance
Utilize data to make business decisions as appropriate for the position, support data stewardship activities and partner with IT on underlying data needs.
EQUAL OPPORTUNITY EMPLOYER
Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.
Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at HR@duqlight.com and describe the specific accommodation requested for a disability-related limitation.