New

Customer Service Representative

MRA-The Management Association
$23.00 - $31.00 / hr
United States, Wisconsin, Milwaukee
Oct 24, 2025
Customer Service Representative Marsh Electronics in Milwaukee, WI On-site 4 days per week, remote 1 day per week $23-$31 per hour Make an Impact in Electronics and Service! If you're the kind of person who loves solving problems, building relationships, and keeping things running smoothly behind the scenes, then Marsh Electronics has the perfect opportunity for you! We're looking for a Customer Service Representative who thrives on teamwork, clear communication, and delivering an outstanding experience for our internal teams and customers every single day. At Marsh Electronics, we've been connecting people and products since 1935. Our reputation for honesty, integrity, and respect has kept us going strong for 90 years - and our next Customer Service Representative will play a key role in keeping that tradition alive. What You'll Do As a Customer Service Representative, you'll be the friendly, organized, and reliable link between our internal teams and customers - the person everyone trusts to make sure no detail slips through the cracks. You will: Act as the main contact for customer needs, questions, and updates. Support internal teams and customers by monitoring orders, resolving issues, and keeping everyone informed. Use your Excel expertise to build and manage reports (daily, weekly, and monthly). Keep things running smoothly for internal teams and customers through consistent communication and follow-up. Help identify and resolve service challenges before they become problems. Collaborate closely with sales, purchasing, and production planning - ensuring internal teams and customers always have what they need. Your work as a Customer Service Representative will directly impact our success, keeping our internal teams and customers satisfied and operations moving at top speed. What We're Looking For Experience: 1+ year in a customer service or support role Education: Associate's degree preferred Skills that Shine: Advanced Microsoft Excel (formulas, pivot tables, and data analysis) Strong verbal and written communication Excellent organization and multitasking abilities Customer-first attitude with great attention to detail Team player with a positive, can-do approach As a Customer Service Representative, you'll bring your energy, accuracy, and enthusiasm to every task, supporting both internal teams and customers with a smile. Why You'll Love It Here Be part of a collaborative, people-first culture that values respect, trust, and accountability. Enjoy a flexible schedule with one remote day each week. Make a real impact on customer satisfaction and operational success. Competitive pay, strong benefits, and a supportive team environment. At Marsh Electronics, we believe in empowering our people - and as a Customer Service Representative, you'll see the difference you make every day for our internal teams and customers. Ready to Apply? If you're ready to grow your career with a company that values excellence, teamwork, and genuine service, we'd love to meet you. Click to complete our quick 3-minute application, and we'll be in touch within 24-48 hours! Join Marsh Electronics today - where great service, great people, and great customer service representatives come together to make things happen! EEO Statement: Marsh Electronics Inc. is committed to providing equal employment opportunity to all applicants and employees regardless of their race, color, religion, age, sex, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by federal, state or local law.