SUMMARY: The Security Platform Operations Engineer II is responsible for the support of the organization's firewall infrastructure. This role ensures the confidentiality, integrity, and availability of network resources by maintaining robust firewall policies. The Security Platform Operations Engineer II will collaborate with Cyber Security, IT, and business units to identify security requirements, optimize firewall configurations, and support compliance with regulatory standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
- Provide support in the design, implementation, and maintenance of a firewall solution to safeguard network assets.
- Configure, upgrade, and troubleshoot firewalls, including rule base management, NAT, VPN, and threat prevention features
- Lead development and implementation of Standard Operation Procedures (SOP) for firewall management and Security Platform Operations.
- Monitor firewall logs and alerts, analyze traffic patterns, and respond to security incidents.
- Perform regular firewall policy reviews and updates to ensure alignment with security best practices and business needs.
- Collaborate with network and security teams to integrate firewalls with other security technologies (SIEM, IDS/IPS, DLP, etc.).
- Assist in the selection, testing, documentation, and operation of firewall-related technologies.
- Support disaster recovery activities and participate in change control meetings as the firewall subject matter expert.
- Interface with external vendors for support and hosted security services.
- Provide technical support to end-users and IT staff regarding firewall-related issues.
- Prepare reports, presentations, and recommendations for management on firewall operations and security posture.
- Assist with internal and external audit requests related to firewall controls.
- Perform additional duties as assigned.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
EDUCATION
Bachelor's Degree in Information Systems or equivalent combination of related education and experience required
EXPERIENCE
- Minimum 3 years of hands-on experience administering firewalls in a large enterprise environment
- Experience with security technologies such as firewalls, VPNs, IDS/IPS, SIEM, and vulnerability management tools
- Strong analytical experience in network and data security infrastructure
CERTIFICATES, LICENSES, REGISTRATIONS
- A network security firewall administrator certification preferred
- CISSP, Security+, or other relevant security certifications preferred
KNOWLEDGE, SKILLS AND ABILITIES
- Expert knowledge of firewall architecture, features, and management tools (CLI, WebUI).
- Strong understanding of network protocols, routing, switching, and security concepts.
- Familiarity with bank security policies and regulatory requirements preferred.
- Excellent troubleshooting, organizational, and prioritization skills.
- Strong communication and documentation skills.
- Ability to work outside normal hours and participate in on-call rotation as needed. Working knowledge of Microsoft Word, Excel, PowerPoint, and Visio.
ADDITIONAL INFORMATION
- Candidates residing in locations within BankUnited's footprint may be given preference.
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BankUnited
Oct 28, 2025