Administrative Assistant - Homeless Outreach Program

The Administrative Assistant provides clerical and/or administrative support to the Program Director as assigned. This may include filing, typing, making meeting arrangements, taking minutes, and overseeing client assistance accounts.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Assists the Program Leaders with the day-to-day administrative operations of the program, including email and phone communication to leadership and staff.
• Meets deadlines, stays focused while being detail oriented. Attends meetings as assigned by supervisor.
• Independently provides accurate and timely information to supervisors on topics and issues related to the operation of the program.
• Finishes all assigned paperwork completely and on time. This paperwork includes reporting data to and from other internal and external departments.
• Collates information through Microsoft Office 365 products, SharePoint, OneDrive, Teams, Outlook, Excel, Word, GPS Exact, TruLink, etc.
• Collection and coding of reports, maintain data on clients, payment vouchers, and interagency operations.
• Manages program supply ordering needs.
• Ensures that all client and program files are up to date and meet agency/best practice requirements.
• Oversees overall office organization and manages program donations.
• Daily Work Schedule 8:30am to 5pm Monday-Friday

MARGINAL DUTIES & RESPONSIBILITIES:

• Assists with maintaining confidential files including electronic records according to agency policy.
• May be required to coordinate and negotiate inter-departmental activities or requests such as events, internal and external audits, conference room scheduling, etc.
• May be required to travel to other nearby Thresholds/Community locations as needed.

REQUIREMENTS:

• HSD or GED Required.
• Associate degree desired.
• Bachelor's degree preferred.
• Experience and/or training specific to performing the duties assigned may be substituted for educational requirements at supervisor's discretion.

EXPERIENCE:

• 2-4 years of progressive clerical experience preferred.
• Strong computer skills required and must have comprehensive knowledge of Microsoft Office.
• Considerable experience in Bookkeeping or Accounting
• May be required to have knowledge or learn other pertinent software products

WHAT SET THRESHOLDS APART:

• Competitive pay: Salary Range: $19.25 - $24.00 per hour / $40,000 - $50,000 annually
  
  
  
  • Commensurate with education and experience
  
  
  
  
• Generous PTO (9 federal holidays, 8 days of sick leave, 3 personal days, & 15 vacation days)
• Dental insurance, vision insurance,4 medical insurance plans
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Mileage reimbursement
• Public service loan forgiveness
• Cell phone reimbursement (up to $50/month)
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
• Reimbursement for professional licensure and license renewal

Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more.

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row.