Contact Center Member Relationship Specialist 1 (Part Time 15-19 Hours)

Join Summit Credit Union as a Peak Member Relationship Specialist!
Are you passionate about helping people ? Do you thrive in a fast-paced, member-focused environment and want to make a real difference-every Saturday? If so, we want you on our team!

At Summit, we believe in making money management easier, more effective, and-yes-more fun for our members. As a Bilingual Peak Member Relationship Specialist, you'll be at the heart of our mission, connecting with members and building lasting relationships.

• Serve members with excellence via phone and digital channels-voice calls are your top priority!
• Build trust and rapport by understanding members' needs and recommending products and services that strengthen their financial well-being.
• Solve problems creatively and go above and beyond to exceed expectations.
• Take ownership of member situations, follow up as promised, and help us continually improve our service.
• Work every Saturday in a supportive, climate-controlled environment-perfect for those seeking part-time flexibility.

• A passion for service and a knack for building relationships.
• Judgment to solve day-to-day problems.
• Intermediate knowledge of Microsoft Office applications.
• Strong communication skills and the ability to use digital tools and Microsoft Office.
• A team spirit-you'll collaborate with colleagues and contribute to our positive workplace culture.

• Part-time role with required Saturday hours
• Opportunities for growth, training, and development
• Work with cutting-edge digital tools in a modern contact center
• Make a real impact in members' lives-every day!