| Overview Big O General Service Technicians perform service and installation activities associated with store products and services in an accurate and timely manner.  MFA Petroleum Company is an Equal Opportunity/Drug-Free Employer.  Responsibilities 
 
 
 Drain oil and change oil filter; lubricate vehicles; install, rotate and balance tires and properly torque wheels; check and fill various fluids; check and replace various filters and lightsUnload tires and other merchandise and supplies from transport trucks and warehouse deliveries.Inspect disposed tires for adjustment and properly store or dispose of tires Clean facilities, tools, and equipment and stock shelvesConsistently and courteously greet and thank each customer and provide fast and friendly customer service Promote sales through explaining benefits of service and products to customersPerform all necessary sales duties per company policy and procedure; including, but not limited to proper pricing, knowledge and implementation of promotions and sales, suggestive selling, proper vendor check-in, stocking merchandiseMaintain internal and external store appearance to comply with Big O Tires standardsSafely operate customer vehicles with automatic and manual transmissions, moving vehicles as needed to, and away from, service areasTimely complete daily Today's Class Technician and other required trainingKeep supervisor informed of any maintenance problems and/or any issues that need attentionAssist in the proper training of new employees as neededAll MFA Oil employees are expected to know and adhere to company and position specific policies and procedures. While this job description contains the primary duties of the position, employees may be expected to perform other duties as assigned.
 
 Job Requirements 
 
 
 17 years of age (with parental consent) or olderAbility to learn new concepts and use technical materialsAbility to consistently operate a computer and other office productivity machineryAbility to safely operate automatic and manual transmission vehiclesAbility to exchange accurate information with customers Ability and willingness to work with hazardous materialsAbility to consistently work in outdoor weather conditionsAbility and willingness to comply with Personal Protection Equipment (PPE) regulationsValid driver's license Vision, hearing, speech, and the ability to detect odors Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds Availability to work holidays, weekends, and after regular business hours as neededAbility to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors.Ability to meet company requirements including successful pre-employment screenings Legal authorization to work in the United States of AmericaAbility to obtain Current Motor Vehicle Inspection license within 6 months of eligibility (for Missouri based stores)
 
 Preferred Skills 
 
 
 High school diploma or GED equivalent Strong verbal communication skillsAbility to work both independently and in a team environmentAbility to work at a fast paceSales abilities 
 
 ABOUT MFA PETROLEUM COMPANY MFA Petroleum is a subsidiary of MFA Oil Company, a farmer-owned cooperative founded in 1929. MFA Petroleum operates Break Time convenience stores in Missouri and a Big O Tires franchise in Missouri, Arkansas, and Kansas. MFA Oil supplies fuels, lubricants, and propane to customers in Missouri, Arkansas, Indiana, Iowa, Kansas, Kentucky, Oklahoma, and Tennessee. MFA Oil also operates BluSphere Energy, a solar panel installation company, and APM, a wholesale fuel distributor. BENEFITS Our benefits are designed to invest in you! We offer a comprehensive benefits structure for regular full-time positions, including competitive wages, paid time off, paid company holidays, and the opportunity for eligible employees to share in company success through profit sharing and/or performance incentives. Health benefits include medical, dental, vision, an employee assistance program and company-paid life insurance, and short- and long-term disability. Our retirement benefits include a 401(k) plan with a company match offering pre-tax and Roth options. OUR CULTURE The core values of MFA Oil are aligned with our purpose and are the cornerstones upon which our culture is built. 
   
 Put Customers First
 
    
 Respect Everyone - Demonstrate high regard or show special attention to customers, coworkers, vendors... everyone you come in contact with.Provide Excellent Service - Go the extra mile to ensure our customers are happy and satisfied with our products and services.Deliver on Your Promises - Do what you say you are going to do, when you say you are going to do it. Every time.
 
 Be Tenacious
 
    
 Give Your Best - Always give your best effort and seek to improve every day.Never Settle - Settling can lead to compromising on effort and quality of work. Find a way forward and don't settle for "It can't be done."Work Passionately - Passion accelerates your abilities, propels you to overcome obstacles and shows customers and co-workers that you care.
 
 Lead by Example
 
    
 Do the Right Thing - When we let honesty and integrity be our guide, we will always be headed in the right direction.Take Ownership - Each of us must be accountable for ourselves, our colleagues, our customers and our company.Act with Empathy - When we recognize and understand each other's challenges, we communicate better and grow stronger as a team.
 
 GROWTH & DEVELOPMENT We believe there's always room to learn and grow, from entry-level employees to senior leaders. Opportunities exist for internal advancement and professional development including on-the-job training. Educational expense assistance is available for employees seeking to continue their education ambitions aligned with their employment within the company. |