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Production Support Technician

Norwich Pharmaceuticals
Up to 18 (USD) Hourly
United States, New York, Norwich
Oct 30, 2025

SUMMARY OF POSITION

Perform disassembly and cleaning of portable equipment, area cleans, material movements, and staging in support of Operations Manufacturing and Packing production. Manage associated tracking systems to insure readiness for production.

ORGANIZATION STRUCTURE

The Production Support Technician reports directly to their Operations Shift Manager.

RESPONSIBILITIES

Cleaning:

  • Work with Manager/Team Leader to understand daily needs/schedule for cleaning priorities

Clean and/or aid in disassembly of the following:

  • Bins-All shapes and sizes
  • Portable processing equipment
  • Tab/Cap tooling
  • Filler Parts
  • Any removable parts or components for Mfg or Pkg Equipment

Operate the following Equipment:

  • Pallet Washer
    • Parts Washer
    • Sonic Bath(s)
    • Bin Washing system
    • Washer and Dryer
    • Spray Carts
    • Material Handling Equipment such as: Pallet Jacks, Walkie Stackers

Perform the following material handling/container cleans:

  • Pallets
  • Drums

Perform the following module cleans/PM's as needed:

  • Drain Cleans
  • Mod Cleans
  • MER Cleans

Cleaning Sampling:

  • Qualified to perform and/or assist in sampling of clean equipment

Material Movement:

  • Work with Manager/Team Leader to understand daily needs/schedule for material movement priorities
  • Stage batches/materials for processing
  • Remove materials when completed in mod, take to hi-rise or assist with vault material movements
  • Gather and deliver needed supplies
  • When possible, aid in the removal of trash and transport to trash area

Administrative Responsibilities:

  • Monitor clean parts status and insure readiness for use (i.e.- 90 day cleans, sampling status, etc.)- communicate concerns to Management/Team Leaders.
  • Order and return to stock materials when needed
  • Maintain Cleaning alcohol cabinets- insure they are stocked and reorder when needed
  • Maintain the organization/cleanliness of wash Rack and Equipment storage areas- communicate concerns to Management/Team Leaders.

Documentation Expectations:

  • Record cleaning in cleaning records, logbooks and on status tags, record material moves in logbooks if needed.
  • Understand and perform basic GMP documentation in records and logbooks
  • Manage cleaning status tracking of Bin and Portable Equipment clean status

QUALIFICATIONS

Minimum Qualifications:

  • Team player and willing to work with minimal supervision; self-directed.
  • Attention to Detail
  • High school diploma or GED

Preferred Qualifications:

  • Manufacturing and /or Packaging disassembly and cleaning experience
  • Mechanical background

GMP DECISION-MAKING AUTHORITY

Not Applicable

This role will offer a base salary that commensurate with experience and demonstrated skills starting at $18.00 Hour.

"An Equal Opportunity Employer, including disability/vets."

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