P&T People Center Compliance Analyst (HR)

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Job Description

• Leads the development, execution, and continuous improvement of compliance-related People Center processes.
• Serves as the primary compliance resource, interpreting policies, mitigating risks, and providing practical guidance to ensure consistent application across the organization.
• Collaborates cross-functionally with Legal, People & Talent, and other stakeholders to align policies, training, and audits.
• Develops, delivers, and maintains compliance training materials and documentation.
• Prepares and submits required compliance reports, ensuring accuracy and timeliness.
• Analyzes compliance data and report key metrics to leadership.
• Monitors changes in the legal and regulatory landscape; update internal policies and documentation accordingly.
• Manages I-9 and E-Verify compliance, including proactive internal audits and process improvements.
• Provides interpretation and guidance to employees to ensure consistent application of P&T policies and practices.
• Supports internal and external audits by providing accurate P&T documentation and data.
• Oversees the unemployment insurance claims process, assist with complex cases while ensuring accuracy through stakeholder collaboration.
• Handles sensitive information with confidentiality and integrity while building strong, collaborative relationships across the organization.
• Recommends process improvements to enhance efficiency and service delivery within assigned compliance functions.
• Performs other duties and special projects as assigned.

This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.

Qualifications

• Strong analytical and investigative skills with high attention to detail and accuracy.
• Ability to interpret and apply employment laws, regulations, and HR compliance standards to day-to-day processes.
• Excellent written and verbal communication skills, including the ability to simplify complex legal or regulatory requirements into practical HR guidance.
• Strong customer service orientation with demonstrated follow-through in resolving issues effectively.
• Ability to manage sensitive data with confidentiality, integrity, and sound professional judgment.
• Familiarity with HRIS systems (e.g., Workday), case management tools (e.g., ServiceNow) and document management practices.
• Comfortable working in a fast-paced, evolving environment while managing multiple compliance priorities.
• Demonstrated problem-solving skills, including root-cause analysis and the ability to recommend practical solutions.
• Collaborative mindset with proven ability to partner across teams and functions without direct authority.

• Bachelor's degree in human resources or a related field

Experience

• 5+ years of human resources experience, with a strong focus on compliance, employment law, or HR operations.
• In-depth knowledge of U.S. employment laws and HR regulatory frameworks.
• Proficiency with HRIS platforms (e.g., Workday) and in Microsoft Office.
• Demonstrated ability to partner effectively with cross-functional internal teams and external stakeholders.

Experience in lieu of education

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

Preferred Qualifications

• Experience with case management systems (e.g., ServiceNow).
• Experience working within an HR Shared Services model.
• Familiarity with onboarding, I-9 compliance, labor laws, and unemployment claims handling.
• PHR, SHRM-CP, or similar certification preferred

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Position & Application Details

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.