Posting Details
Posting Details
| Posting Number |
S14325P |
| Working Title |
Systems Administrator Assistant |
| Department |
EITS-Client Services |
| About the University of Georgia |
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university
(https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education.
UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton.
UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. |
| About the College/Unit/Department |
|
| College/Unit/Department website |
eits.uga.edu |
| Posting Type |
External |
| Retirement Plan |
TRS |
| Employment Type |
Employee |
| Benefits Eligibility |
Benefits Eligible |
| Full/Part time |
Full Time |
| Work Schedule |
|
| Additional Schedule Information |
Monday - Friday, 8am - 5pm
* This position is not eligible for remote work |
| Advertised Salary |
Up to 54,000 |
| Posting Date |
10/31/2025 |
| Open until filled |
Yes |
| Closing Date |
|
| Proposed Starting Date |
12/01/2025 |
| Special Instructions to Applicants |
Please provide name and contact information for three professional references.
This position is not eligible for work authorization sponsorship. |
| Location of Vacancy |
Athens Area |
| EEO Policy Statement |
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (
hrweb@uga.edu). |
| USG Core Values Statement |
The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our
USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each
USG community member is responsible for demonstrating and upholding these standards. More details on the
USG Statement of Core Values and Code of Conduct are available in
USG Board Policy 8.2.18.1.2 and can be found online at
https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally,
USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at
https://www.usg.edu/policymanual/section6/C2653. |
Position Information
| Classification Title |
Sys Administration Tech I |
| FLSA |
Non-Exempt |
| FTE |
1.00 |
| Minimum Qualifications |
High school diploma or equivalent |
| Preferred Qualifications |
|
| Position Summary |
This position is responsible for administering Microsoft Intune and
JAMF Pro environments to manage Windows and Apple devices across labs and
EITS-supported units. It builds and maintains system configurations, software packages, and security policies to ensure compliance with university standards. This role also addresses restricted and sensitive data concerns through
SOC notices and
DLP alerts. The position serves as Data Network Liaison (
DNL), coordinates with networking teams for IP management and
VLAN configuration, and contributes to the development of desktop standards and automation initiatives throughout enterprise systems.
|
| Knowledge, Skills, Abilities and/or Competencies |
Windows/Mac OS and applications, Server 2012/2016, Active Directory, Group Policy,
DHCP, Intune or other Windows management software,
JAMF or other Apple management software, Apple Remote Desktop, Beyond Trust or other remote support tools, Boot Camp, Faronics Deep Freeze, PowerShell Scripting, Print Management, Hardware Repair, Project Management, knowledge of virtualization concepts, Teams, Adobe, UGAMart, Team Dynamix, Azure, and knowledge of mobile devices.
|
| Physical Demands |
- Lift computers and printers.
- Driving.
|
| Is driving a responsibility of this position? |
Yes |
| Is this a Position of Trust? |
Yes |
| Does this position have operation, access, or control of financial resources? |
No |
| Does this position require a P-Card? |
No |
| Is having a P-Card an essential function of this position? |
No |
| Does this position have direct interaction or care of children under the age of 18 or direct patient care? |
No |
| Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) |
Yes |
| Credit and P-Card policy |
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the
UGA Credit Background Check website. |
| Background Investigation Policy |
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the
UGA Background Check website. |
Duties/Responsibilities
| Duties/Responsibilities |
Endpoint Administration and Support
- Administers Microsoft Intune and JAMF Pro environments, including device groups, licensing groups, RBAC groups, configurations, app deployments, Defender deployments, update rings, and patching.
- Supports Windows and Apple hardware/software for EITS staff and supported units.
- Creates and maintains GPOs and remote administration policies to manage client systems.
- Ensures compliance with UGA policies and information security standards.
- Addresses restricted and sensitive data concerns via SOC notices and DLP alerts.
- Provides requested reports to management and prepares monthly lab usage reports.
- Serves as Data Network Liaison (DNL) for EITS, Cost Recovery units, and Lab/Lending clients.
- Coordinates with networking teams for port activations, VLAN setup, and IP range management.
|
| Percentage of time |
40 |
| Duties/Responsibilities |
Standards Development and Systems Improvement
- Develops and maintains desktop standards and operating procedures.
- Identifies opportunities for automation and efficiency improvements.
- Collaborates with UGA and vendor partners to resolve technical issues.
- Maintains hardware and software environments following industry best practices.
|
| Percentage of time |
15 |
| Duties/Responsibilities |
Client Engagement and Team Participation
- Participates in departmental meetings, committees, and cross-team collaboration efforts.
- Engages with clients to gather feedback and ensure system reliability.
- Serves on hiring committees and other departmental initiatives.
- Performs other duties as assigned.
|
| Percentage of time |
5 |
| Duties/Responsibilities |
Lab and Classroom Systems Administration
- Oversees MLC Labs/Lending and Cost Recovery Lab/Classroom environments from equipment purchase through deployment and ongoing maintenance.
- Coordinates with Tech Lending staff on Tier 1 responsibilities while focusing on systems administration for lab and classroom environments.
- Provides software packaging and deployment for lab and classroom environments.
- Implements specialized software requests for instructional and research environments.
- Administers Adobe Creative Cloud, including package creation and account management.
- Conducts onboarding services for new employees to ensure proper equipment and access.
|
| Percentage of time |
40 |
|
University of Georgia
retirement plan, remote work
Oct 31, 2025