Program Manager, Single and Family Case Management Services -10670

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

* Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.

* Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.

* Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.

* Achieving excellence through continuous quality assurance, innovation and professional development.

* Using resources judiciously and effectively.

Additional Requirement

• Valid driver's license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.

Coalition Benefits

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We're proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.
The effective date for your benefits will be the first of the month following your date of hire.

Essential Job Functions

• Recruits, hires, trains, and supervises program staff in alignment with departmental and organizational goals.
• Oversees the Case Management Team that works with high volume singles and family walk in clients.
• Conducts regular supervision with direct reports to provide coaching, support, and performance management.
• Sets and monitors staff performance objectives to ensure progress toward individual, programmatic, and organizational goals.
• Assists with onboarding and ongoing professional development of staff, ensuring clarity of roles and expectations.
• Provides oversight of day-to-day program operations to ensure alignment with internal policies, funding requirements, and evidence-based practices.
• Supports the implementation of Trauma-Informed Care, Support-Centered Housing, services that reduce harm and promote recovery, and other evidence-based service models.
• Participates in quality improvement efforts by supporting implementation, documentation, monitoring, and follow-up.
• Assists in the development and oversight of program budgets, grants, and reporting deliverables, as assigned.
• Performs other duties as assigned to support program and organizational effectiveness.

Qualifications Summary

• Education, Experience and Job Competencies
• Bachelor's degree in human services, social work, psychology, counseling, international relations, or related field preferred.
• Experience may be substituted for education.
• Active certification in basic life support or able to obtain certification within 30 days of employment.
• 2 years of management and supervisory experience preferred.
• Experience
• Demonstrated knowledge and experience in the fields of substance use treatment, mental health, and homelessness.
• Experience working with chronically homeless individuals, particularly those with serious mental illness, substance use disorders, or complex barriers to engagement.
• Proven program management and supervisory experience, including staff development and team leadership.
• Working knowledge of HIPAA federal and state compliance requirements.
• Knowledge of homeless issues and sensitivity to the needs of underserved populations.

$60,770 - $72,924 a year

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.