COORD - TRANSPORTATION

SUMMARY OF RESPONSIBILITIES

The Patient Transporter/Vandriver is responsible for providing safe transportation for clients to and from the facility. They will immediately report any maintenance problems with the vehicle to the Director of IOP or Facilities Director. Additionally, the Patient Transporter/Vandriver will assist clients in a pleasant and respectful manner, helping them with boarding and departing vehicles. Other duties include performing office clerical functions, scheduling clients, conducting food and general supply audits, and restocking supplies. This list of duties is not exhaustive, and additional responsibilities may be assigned as needed.

REPORTING RELATIONSHIPS

The Vandriver reports administratively and operationally to the Director of IOP

QUALIFICATIONS

Education/Experience:

High School diploma or GED.

Experience transporting clientele preferred.

Current driver's license within the State of Washington with excellent driving record.

CPR/First Aid certification required.

KNOWLEDGE, SKILLS AND ABILITIES

1. Knowledge of basic driving skills
2. Skill in organizing and prioritizing workloads to meet deadlines.
3. Skill in telephone etiquette and paging procedures.
4. Effective oral and written communication skills.
5. Ability to communicate effectively with patients and co-workers.
6. Ability to adhere to safety policies and procedures.
7. Ability to use good judgment and to maintain confidentiality of information.
8. Ability to work as a team player.
9. Ability to demonstrate tact, resourcefulness, patience and dedication.
10. Ability to accept direction and adhere to policies and procedures.
11. Ability to recognize the importance of adapting to the various patient age groups (adolescent, adult and geriatric).
12. Ability to react calmly and effectively in emergency situations.

SPECIFIC STANDARDS OF THE CARE OF CULTURALLY/SPIRITUALLY DIVERSE PATIENTS

• Recognize that everyone is uniquely multicultural (belonging to many subgroups, which define the person's belief system, behavior, language, work ethic, etc.).
• Maintain a nonjudgmental attitude toward the food preferences and notions of cleanliness of other groups and willingness to accommodate whenever possible.
• Show an awareness of differences in communication styles and cultural and spiritual values and work ethics.
• Show an ability to refrain from assuming that everyone is "just like me" or judging others by one's own codes of behaviors.
• Demonstrate an awareness of one's own values, beliefs, stereotypes and bias and how they dictate attitudes and behavior.
• Show an understanding of how cultural rules of behavior impacts how we perceive others and how they perceive us.
• Demonstrate a willingness to modify behavior accordingly.