Associate Director of Employment Services - 10665

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service: We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and health care are available to everyone. We create lasting solutions to homelessness by:

* Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.

* Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.

* Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.

* Achieving excellence through continuous quality assurance, innovation and professional development.

* Using resources judiciously and effectively.

The Associate Director of Employment Services advances the Colorado Coalition for the Homeless (CCH) mission by leading initiatives that create lasting solutions to employment barriers for people who are homeless, formerly homeless, or at risk of homelessness. This role provides strategic and operational oversight of the Employment Services Department, which delivers workforce development, job readiness, and employment placement support to clients across CCH programs. The Associate Director oversees programming that connects clients with pathways to sustainable income, career advancement, and financial independence. Key responsibilities include supervising program staff; developing goals and objectives aligned with the Coalition's mission; collaborating with internal departments and external partners to ensure coordinated, comprehensive care; and maintaining compliance with federal, state, city, and funder requirements. The Associate Director also stewards partnerships with employers, workforce agencies, and training providers to expand employment pipelines, enhance job retention support, and strengthen data systems that track outcomes and demonstrate program impact.

NOTE: In order to ensure that our consumers receive the best possible care the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date. The credentialing and privileging timeline is dependent on the selected candidate's submission of documents necessary for clearance. Please note that a start date will be scheduled once credentialing and privileging is complete.

Additional Requirement

• Valid driver's license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.

Coalition Benefits

• Choice of HMO or PPO health insurance coverage options: full-time employees contribute only 1% of their earnings for their own HMO health coverage and no more than 4% of their earnings for coverage of eligible dependents. We're proud to offer same-and opposite-sex domestic partner coverage.
• Choice of dental insurance or discount plan.
• Vision insurance.
• Flexible spending accounts for health care / dependent care / parking expenses.
• Free basic life and AD&D insurance coverage.
• Employee Assistance Program, a problem-solving resource available to you and your household members.
• Dollar-for-dollar retirement plan matching contributions up to 5% of earnings with 3-year vesting.
• Extensive paid time-off, including 9 holidays, 12 days of sick leave, and three weeks of vacation for new full-time employees in their first year.
The effective date for your benefits will be the first of the month following your date of hire.

Essential Job Functions

• Works to create a supportive working environment that encourages trauma-informed and culturally competent interactions that build collaboration and create a kind and respectful atmosphere within the Employment Services Department.
• Supervises Program Managers & team to provide development, coaching, mentorship, and ongoing support in alignment with department goals and client outcomes. Responsible for setting performance objectives for staff to meet and assist with determining department goals, as well as grant requirements and other data reporting quality.
• Works collaboratively with community partners and internal Coalition teams to ensure coordinated and comprehensive delivery of Employment Services.
• Ensures all Employment Services Programming at CCH meets regulatory and contractual compliance requirements, including timely submission of reports to grantors, partners, and payor sources as required by law.
• Responds to crises & client grievances in a trauma-informed, empathetic, and safety-focused manner, drawing on training in de-escalation and best practices.
• Manages department budgets for respective programs & assists in strategic planning to ensure continuum of care in collaboration with VP of Community Services.
• Assists VP of Community Services in the development of Employment Services program operations, policies, and services that are evidence-based to meet quality standards & care.
• Ensure timely & accurate use of all company systems as required while maintaining complete up-to-date records and any future upgrades as directed.
• Collaborates closely with the Finance Department to ensure appropriate grant spend-down, accurate expense tracking, and alignment of financial practices with programmatic goals.
• Partners with the Grant Writing and Philanthropy teams to identify, pursue, and secure new funding opportunities that strengthen and expand Employments Services offerings.
• Serves as the agency's subject matter expert on employment-related issues impacting people experiencing or exiting homelessness, providing consultation to internal teams and external partners on best practices.
• Contribute to strategic planning and cross-departmental initiatives to strengthen the Coalition's continuum of care and support integration of Employment Services across the organization.
• Perform other duties as assigned.

Qualifications Summary

• Proven ability to provide vision, leadership, motivation, and supervision of diverse staff.
• Experience with designing, implementing and evaluating housing and supportive services programs utilizing evidence-based best practices.
• Computer skills necessary to accomplish duties including core competency in HMIS and Microsoft Office Suite.
• High degree of knowledge and experience working with individuals who are experiencing homelessness or at risk.
• Must embrace the mission and philosophy of recovery and client-centered services.
• Must be able to manage multiple projects in a dynamic environment with respective stakeholders.
• Must be able to adhere to process protocol.
• Must be able to remain calm, think clearly, and apply sound judgement in high-pressure situations.
• Minimum of 5 years' experience with program development.
• Minimum of 5 years' experience in management/supervisory experience required.
• Experience working with people experiencing homelessness or at-risk populations preferred. Preferred experience: working in employment services, workforce development, or career counseling, including job readiness training, employer engagement, and employment placement and retention support.

$74,314 - $92,882 a year

The Colorado Coalition for the Homeless is committed to delivering services, making employment-related decisions, selecting volunteers, and selecting vendors without regard to age over 40, race, sex, color, religion, creed, national origin, ancestry, disability, genetic information, marital status, sexual orientation, gender identity, gender expression, pregnancy, medical condition related to pregnancy, military status, or any other applicable status protected by law.