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Associate Director, Vendor Quality Management (Hybrid)

Vertex Pharmaceuticals Incorporated
paid time off, 401(k)
United States, Massachusetts, Boston
50 Northern Avenue (Show on map)
Nov 08, 2025

Job Description

The Associate Director, Vendor Quality Management is responsible for proactively and comprehensively monitoring vendor quality and compliance risk for vendors participating in GxP regulated environments across product modalities. This position is responsible for developing, maintaining, and disseminating vendor data and analytics, including but not limited to vendor key performance indicators, vendor quality metrics, and a vendor risk scorecard, to QA and to key business partners at the enterprise and program levels. The role also drives continuous improvement in Vertex vendor quality processes and governance to assure Vertex remains adherent to regulatory expectations and supports QA operational quality oversight and management of complex vendor issues.

Key Duties and Responsibilities:

  • Maintains and manages an innovative and risk-based model for quality oversight and management of GxP vendors across product modalities.
  • Maintains up-to-date integrated quality and risk scorecards across GxP vendors.
  • Partners with Quality and business stakeholders to ensure adequate quality processes, governance and quality oversight across GxP vendors
  • Serves as a consultant to Vertex QA teams and business functions in identifying risk management strategies, selecting vendors and remediating complex vendor issues.
  • In close partnership with Quality and business stakeholders, maintains and evolves vendor quality-related processes, procedures, and templates
  • Monitors vendor metrics and dashboards for emerging trends across vendors and communicates insights to appropriate QA and business stakeholders.
  • Drives awareness and application of evolving regulatory requirements and expectations for vendor management across GxPs and product modalities
  • Partners with QA operational, audit, and inspection teams in sharing and aligning on risks, managing complex quality issues, implementing process improvements and driving quality outcomes, including inspection readiness
  • Serves as an SME and participates in inspection preparation and management activities relevant to vendor processes, risk management and oversight.
  • Identifies quality improvements to Vertex quality systems to maintain compliance and improve efficiency utilizing risk-based methodologies, as related to vendor management/vendor oversight.

Knowledge and Skills:

  • Demonstrated working knowledge and experience applying US and international/global regulatory requirements, associated guidance and standards applicable to drug, biologic, combination product, and/or device research, development, manufacturing, and distribution.
  • In-depth knowledge of regulatory requirements specific to vendor selection and oversight in one or more GxP areas.
  • Strong working knowledge of risk management and issue management, with a demonstrated ability to apply to third party suppliers carrying out GxP governed activities
  • Strong oral and written communication and interpersonal skills to communicate difficult concepts and persuade others
  • Strategic "big picture" thinking while maintaining ability to collaborate effectively and execute efficiently at a tactical level
  • Strong analytical thinking skills, with the ability to translate data into risk-informed insights that drive decision-making.
  • Experience advising, coaching or mentoring junior staff.

Education and Experience:

  • Bachelor's degree in a scientific or allied health field (or equivalent degree)
  • Typically requires 8 years of relevant work experience, or the equivalent combination of education and experience.

We're enabling flexibility and choice between individuals and their managers to maintain our strong culture of collaboration and ensure a daily vibrancy within our sites globally. In this Hybrid or On-Site-Eligible role, you canchoose to work:

1.Hybridand work remotely up to two days per week;or select

2.On-Site andwork 5 days per week with ad hoc flexibility.

#LI-AR1 #LI-Hybrid

Pay Range:

$147,600 - $221,300

Disclosure Statement:

The range provided is based on what we believe is a reasonable estimate for the base salary pay range for this job at the time of posting. This role is eligible for an annual bonus and annual equity awards. Some roles may also be eligible for overtime pay, in accordance with federal and state requirements. Actual base salary pay will be based on a number of factors, including skills, competencies, experience, and other job-related factors permitted by law.

At Vertex, our Total Rewards offerings also include inclusive market-leading benefits to meet our employees wherever they are in their career, financial, family and wellbeing journey while providing flexibility and resources to support their growth and aspirations. From medical, dental and vision benefits to generous paid time off (including a week-long company shutdown in the Summer and the Winter), educational assistance programs including student loan repayment, a generous commuting subsidy, matching charitable donations, 401(k) and so much more.

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as:
1. Hybrid: work remotely up to two days per week; or select
2. On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex's Policy on Flex @ Vertex Program and may be changed at any time.

#LI-Hybrid

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com

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